Overview
24/7 Care of Colorado, LLC, located in Colorado Springs, Colorado, is a locally owned and operated non-medical home care agency. With over 30 years of experience, the agency provides assistance with activities of daily living for community members in need of support.
Services & Support
The agency focuses on delivering non-medical home care services, assisting clients with daily activities. They emphasize pairing patients with caregivers who are well-suited to their needs, aiming to create positive experiences for those they serve.
Care Approach & Staff
24/7 Care of Colorado is noted for its dedicated staff, with some reviews highlighting the owner’s hands-on approach to training team members. The owner is described as having decades of experience in the home health care field and is recognized for treating both clients and employees with respect. However, some former clients have expressed concerns regarding staff turnover and the reliability of caregiver assignments.
Who They Serve
The agency serves all community members along the Front Range of Colorado, from Westminster to Pueblo. They aim to provide care to individuals requiring assistance with daily living activities.
What Families Say
Feedback from families has been mixed. Some clients have expressed gratitude for the compassionate care they received, praising specific caregivers for their dedication and support. Conversely, other reviews indicate dissatisfaction with the reliability of service, citing issues such as missed appointments and communication challenges with the office staff. Concerns were raised about caregiver retention and payment issues affecting service continuity.
Room for Improvement
Several clients have noted challenges with the agency’s communication and scheduling processes. Issues regarding caregiver availability and staff turnover have also been highlighted, suggesting a need for improved consistency in service delivery.
Summary
24/7 Care of Colorado, LLC offers non-medical home care services in Colorado Springs, focusing on assisting clients with daily living activities. While some families appreciate the compassionate support provided by caregivers, others have raised concerns about service reliability and communication with management. The agency may benefit from addressing these areas to enhance client satisfaction and service continuity.
