Overview
Brookdale Skyline, located in Colorado Springs, Colorado, is a continuing care retirement community that offers a range of living options including independent living, assisted living, memory care, and skilled nursing. The community aims to enhance the quality of life for its residents by providing a supportive environment and various engagement opportunities.
Services & Support
Brookdale Skyline offers a variety of services designed to support residents at all stages of life. These include assistance with daily activities, rehabilitation services such as physical and occupational therapy, and specialized care for those with Alzheimer’s and other memory-related conditions. The staff is available 24 hours a day to respond to emergencies and provide assistance as needed.
Care Approach & Staff
The care approach at Brookdale Skyline emphasizes a supportive community atmosphere, where staff members are described as friendly and courteous. However, some reviews indicate issues with staffing levels and responsiveness, particularly in skilled nursing and rehabilitation services. Families have noted concerns about communication from management and the overall quality of care provided.
Who They Serve
Brookdale Skyline serves a diverse population of seniors, including those requiring independent living, assisted living, and memory care. The community is designed to accommodate various needs, although some families have expressed dissatisfaction with the care provided, particularly for residents with more complex health conditions.
Living Options & Amenities
Residents at Brookdale Skyline enjoy a beautiful environment with scenic views and a range of amenities. The community offers various living options that cater to different levels of care, providing a comfortable and engaging atmosphere. However, some areas of the property have been noted as needing updates and maintenance.
Dining & Activities
While Brookdale Skyline offers dining services and activities for residents, there have been multiple reviews highlighting dissatisfaction with the dining experience, suggesting that improvements are needed. Despite this, some residents have praised the community for its engaging activities and opportunities for social interaction.
What Families Say
Feedback from families is mixed. Many appreciate the friendly community atmosphere and the beautiful environment, noting that staff members are often smiling and approachable. However, significant concerns have been raised regarding management practices, communication, and the quality of care in skilled nursing and rehabilitation. Families have shared experiences of frustration with staff responsiveness and the handling of personal items.
Room for Improvement
Several reviews indicate that Brookdale Skyline has faced challenges, particularly regarding management consistency, staff turnover, and the quality of rehabilitation services. Families have reported issues with responsiveness from staff and concerns about the overall care environment, suggesting that improvements are necessary to enhance the resident experience.
Summary
Brookdale Skyline offers a range of living options and services aimed at supporting seniors in Colorado Springs. While the community is praised for its friendly staff and beautiful surroundings, feedback highlights critical areas for improvement, particularly in management and care quality. Families considering Brookdale Skyline are encouraged to weigh these factors carefully.
