Overview
Brookdale Broadmoor, located in Colorado Springs, Colorado, is a senior living community that offers both assisted living and memory care services. The facility aims to provide a supportive environment where residents can enjoy a fulfilling life, enhanced by the presence of caring staff and a sense of community. With a focus on wellness and personalized care, Brookdale Broadmoor seeks to create a comfortable atmosphere for seniors at various stages of life.
Services & Support
Brookdale Broadmoor provides a range of services designed to assist residents with daily tasks. This includes support with bathing, dressing, and medication management. The staff is available 24/7 to address emergencies and provide assistance as needed. The community also offers a Personal Solutions program, allowing residents to have personal care items delivered directly to their doors.
Care Approach & Staff
The staff at Brookdale Broadmoor has been described as caring and professional, with many residents and families noting the kindness and understanding shown by the team. However, there have been concerns regarding understaffing, which some families feel impacts the level of care provided. While many appreciate the dedication of the staff, there are reports of inconsistent communication from management, particularly regarding important care details.
Who They Serve
Brookdale Broadmoor serves seniors requiring assisted living and memory care. The community is designed to accommodate individuals at different stages of life, including those dealing with dementia and Alzheimer’s. Families have expressed satisfaction with the environment and the overall happiness of their loved ones living at the facility.
Levels of Care
The facility offers both assisted living and memory care, catering to the varying needs of its residents. Personalized care assessments are conducted to create tailored care plans that address individual requirements, ensuring that residents receive the appropriate level of support.
Dining & Activities
While specific details about dining options were not provided, families have noted that the staff makes efforts to accommodate residents’ dietary preferences. Activities are available to engage residents and encourage social interaction, contributing to a vibrant community atmosphere.
Room for Improvement
Some reviews indicate issues with communication from management, particularly regarding follow-up on questions and concerns raised by families. Additionally, there are mentions of inconsistent care, especially in memory care, which has led to dissatisfaction among some families.
Summary
Brookdale Broadmoor presents itself as a welcoming community for seniors in Colorado Springs, offering essential services in assisted living and memory care. While many families appreciate the caring staff and supportive environment, concerns about understaffing and communication challenges have been noted. Prospective residents and their families should consider these aspects when evaluating their options.
