Overview
Sunrise Home Health Care, located in Aurora, Colorado, offers personalized home health care services aimed at promoting client independence and providing alternatives to institutionalized care. The agency prides itself on delivering high-quality, individualized support tailored to the needs of each client, coordinated by a team of skilled professionals.
Services & Support
Sunrise Home Health Care provides a range of services including skilled nursing, physical therapy, and occupational therapy. Families have reported positive experiences with the physical and speech therapists, noting their attentiveness and professionalism. The agency emphasizes a tailored approach to care, ensuring that services are delivered based on a plan established collaboratively with clients, families, and healthcare professionals.
Care Approach & Staff
The staff at Sunrise Home Health Care are frequently described as compassionate and dedicated. Families have expressed appreciation for the professionalism and punctuality of the nursing staff. For instance, one family highlighted the positive impact of a nurse who helped ease the burden of caring for an elderly family member with complex health conditions. The team is noted for their ability to create a supportive environment, fostering trust and confidence among clients and their families.
Who They Serve
Sunrise Home Health Care serves a diverse clientele, providing care without regard to age, sex, religion, race, or disability. The agency is particularly focused on assisting families who require home health services for their loved ones, including those recovering from surgery or dealing with chronic health issues.
Scheduling & Availability
Families have reported that Sunrise Home Health Care is responsive to scheduling needs, with the logistics of setting up services handled efficiently. The agency is noted for its quick response to changes or emergencies, which can be crucial for families managing complex care situations.
Insurance & Billing
Sunrise Home Health Care accepts a variety of insurance providers and also considers cases on an individual basis for those with insurance not listed among their preferred providers. Families are encouraged to inquire about specific insurance options available to them.
What Families Say
Overall, families have expressed gratitude for the care provided by Sunrise Home Health Care. Many have shared positive experiences regarding the therapists and nursing staff, noting their professionalism and the personalized attention their loved ones receive. However, there have been some concerns regarding communication and professionalism from certain administrative staff, which suggests room for improvement in this area.
Room for Improvement
While many families have had positive experiences with the care staff, a few reviews pointed out issues with communication and professionalism from some administrative personnel. These concerns highlight the need for ongoing training and support in customer service to enhance the overall experience for clients and their families.
Summary
Sunrise Home Health Care in Aurora, Colorado, offers a wide range of personalized home health services designed to support client independence. With a dedicated and compassionate staff, the agency strives to provide high-quality care tailored to individual needs. While many families report positive experiences, attention to administrative communication may enhance the overall service delivery.
