Overview
Aaspen Village Care, located in Yucca Valley, California, provides assisted living services in the High Desert. The facility aims to support families during challenging times, although experiences shared by families indicate a mix of satisfaction and concern regarding the care provided.
Services & Support
Aaspen Village Care offers assisted living services, designed to support residents with daily activities and personal care. However, feedback from families suggests that the quality of care may vary significantly, with some families expressing serious concerns about the conditions experienced by their loved ones.
Care Approach & Staff
While some reviews highlight the kindness of the staff during difficult times, there are alarming reports regarding the level of care provided. Families have noted instances of residents developing bed sores and bruises within a short period of time, raising concerns about the attentiveness and overall quality of care.
Who They Serve
Aaspen Village Care serves individuals who require assisted living support, including those transitioning from home care to a more supportive environment. However, the experiences of families suggest that the facility may not meet the needs of all residents adequately.
Room for Improvement
Several reviews indicate a need for improvement in the care provided at Aaspen Village Care. Specific concerns include the cleanliness of the facility and the management of residents’ health needs, particularly in preventing bed sores and ensuring overall well-being.
What Families Say
Feedback from families is mixed. While some express gratitude for the support received during a challenging time, others report distressing experiences, including the discovery of bed sores and missing personal belongings after a resident’s stay. These accounts highlight significant areas of concern that potential residents and their families should consider.
Summary
Aaspen Village Care offers assisted living services in Yucca Valley, California, but reviews indicate a need for caution. Families have reported both positive interactions with staff and serious concerns regarding the care quality, particularly related to health issues and the management of personal items. Prospective residents and their families may want to conduct thorough inquiries and consider all feedback before making a decision.
