Overview
The Preserve at Woodland Hills Assisted Living & Memory Care, located in Woodland Hills, California, is a member of the Frontier Senior Living network. This community offers a blend of assisted living and memory care services, specifically designed for residents diagnosed with Alzheimer’s and other forms of dementia. The facility prides itself on providing a welcoming atmosphere with a focus on enriching the lives of its residents through a Montessori-inspired approach.
Services & Support
The Preserve offers a comprehensive range of services, including assisted living, memory care, rehabilitation, and hospice care. The community emphasizes a well-rounded experience with amenities such as restaurant-style dining, wellness classes, and various activities tailored to engage residents. The Spark™ Lifestyle Program, a key feature of the community, aims to enhance the quality of life for those with memory impairment.
Care Approach & Staff
The care approach at The Preserve is characterized by a strong commitment to compassionate caregiving. Residents benefit from caregivers who take the time to know them personally, fostering a sense of community and belonging. The management team, including the executive director, is noted for being attentive and responsive to both residents and their families, creating an environment where feedback is welcomed and acted upon.
Who They Serve
The Preserve serves seniors requiring assistance with daily living activities, as well as those needing specialized memory care. The community is designed to cater to individuals with varying degrees of dementia, providing an environment that encourages social interaction and engagement.
Dining & Activities
Dining at The Preserve is highlighted by fresh and varied meal options, with many residents praising the chef’s cooking. The community offers numerous activities that promote socialization among residents, including wellness classes and outdoor gardening opportunities. Families appreciate the active involvement of residents in these activities, contributing to a vibrant community atmosphere.
What Families Say
Family members frequently express satisfaction with the quality of care and the overall environment at The Preserve. Many reviews highlight the cleanliness and welcoming nature of the facility, as well as the positive interactions between staff and residents. Families feel reassured knowing their loved ones are engaged and cared for in a supportive setting. However, there have been some concerns regarding management responsiveness and staff turnover, indicating areas for potential improvement.
Room for Improvement
While many families report positive experiences, some reviews indicate challenges with management responsiveness and staff availability. Instances of neglect and concerns about the adequacy of resources have been noted, suggesting that the community could benefit from addressing these operational issues to enhance the overall care experience.
Summary
The Preserve at Woodland Hills Assisted Living & Memory Care offers a supportive and engaging environment for seniors, particularly those requiring memory care services. With a focus on compassionate caregiving and community involvement, the facility aims to provide a high standard of living for its residents. While there are positive experiences shared by families, attention to management practices and resource availability may further enhance the community’s reputation and care quality.