Overview
Physician’s Preferred Hospice Care, located in Tarzana, California, specializes in hospice and palliative care, focusing on transforming end-of-life experiences into journeys of comfort and dignity. The organization emphasizes same-day admission and offers services that are Medicare-certified, catering to patients in the greater Los Angeles area.
Services & Support
Physician’s Preferred Hospice Care provides 24/7 on-call support, ensuring that patients and families can access assistance whenever necessary. The hospice team collaborates closely with primary care physicians to manage pain and symptoms effectively. Additionally, social workers are available to offer emotional support and guidance on financial planning, which can be critical during such challenging times.
Care Approach & Staff
The care approach at Physician’s Preferred Hospice Care is centered around dignity and quality of life for patients wishing to remain in familiar surroundings. While some families have expressed gratitude for the compassionate care received, others have raised concerns about the professionalism and responsiveness of the staff. Positive experiences often highlight the kindness and attentiveness of individual nurses, while negative reviews point to issues with care planning and communication.
Who They Serve
Physician’s Preferred Hospice Care serves patients in the greater Los Angeles County area, providing hospice care to those at the end of life. The service aims to support not only the patients but also their families during this difficult period.
What Families Say
Feedback from families is mixed. Many express deep gratitude for the compassionate support received, with specific mentions of nurses who provided comfort and care during critical moments. However, there are significant concerns regarding the quality of care, with multiple reviews describing experiences of neglect and inadequate support. Some families have reported distressing situations where timely responses and proper care were lacking, leading to feelings of frustration and disappointment.
Room for Improvement
There are notable areas for improvement at Physician’s Preferred Hospice Care, particularly regarding staff training and responsiveness. Several reviews indicate that the quality of care can vary significantly, with some families experiencing delays in service and inadequate management of patient needs. Addressing these concerns could enhance the overall experience for future patients and their families.
Summary
Physician’s Preferred Hospice Care offers essential hospice services in Tarzana, California, focusing on providing care in a compassionate and supportive environment. While many families appreciate the dedication of individual staff members, there are significant concerns regarding the consistency and quality of care provided. Families considering this hospice should weigh both the positive testimonials and the critical feedback to make informed decisions about end-of-life care.