Overview
ApexCare, located in Stockton, California, provides non-medical home care services tailored to older adults wishing to maintain their independence while aging in the comfort of their own homes. The organization emphasizes compassionate support and personal care, ensuring that clients receive the assistance they need for daily activities.
Services & Support
ApexCare offers a range of services designed to assist older adults with Activities of Daily Living (ADL). These services include personal care such as hygiene, bathing, and incontinence care, as well as light housekeeping and meal preparation. Additionally, they provide specialized support for individuals with dementia and Alzheimer’s. The agency prides itself on employing caregivers who undergo a comprehensive screening process to ensure high-quality care.
Care Approach & Staff
Clients frequently describe the caregivers at ApexCare as warm, compassionate, and professional. Many families have reported positive experiences with their assigned caregivers, noting their reliability and ability to form meaningful connections with clients. The office staff is available 24/7 to address any questions or concerns, ensuring that families feel supported throughout the care process.
Who They Serve
ApexCare primarily serves older adults who require assistance with daily living activities. Families seeking help for their loved ones, whether for in-home care or assistance with transitioning to assisted living facilities, have found ApexCare to be a valuable resource.
What Families Say
Reviews highlight the personal touch and dedication of the staff, particularly mentioning the support provided during challenging times. Many families have expressed gratitude for the guidance received in navigating the complexities of elder care, especially when transitioning to assisted living. One reviewer noted that the case manager’s efforts significantly reduced the stress associated with finding suitable care options.
Room for Improvement
While many reviews are positive, there are mentions of unprofessionalism from some staff members. This feedback suggests that there may be variability in experiences, indicating an area where ApexCare could focus on enhancing staff training and professionalism.
Summary
Overall, ApexCare in Stockton, California, is recognized for its compassionate and reliable home care services. The agency’s commitment to matching caregivers with clients’ needs and providing continuous support has been appreciated by many families. Despite some concerns regarding staff professionalism, the positive feedback regarding the quality of care and support offered makes ApexCare a noteworthy option for families seeking home health care services.
