Overview
Serenity House – VNA Health, located in Santa Barbara, California, offers a unique option for end-of-life care in a tranquil and homelike setting. The facility is designed to provide a peaceful environment for hospice patients whose needs cannot be met at home. Each private room allows patients to be surrounded by their loved ones, creating a supportive atmosphere during this difficult time.
Services & Support
Serenity House provides a comprehensive range of services including hospice care, home health, social worker support, and respite care. The team consists of board-certified physicians in hospice and palliative medicine, nurse practitioners, registered nurses, licensed vocational nurses, home health aides, medical social workers, bereavement counselors, chaplains, pet therapists, and volunteers. This diverse team aims to deliver compassionate care tailored to the individual needs of each patient.
Care Approach & Staff
The staff at Serenity House is noted for their exceptional compassion and dedication to patient care. Many families have expressed gratitude for the kindness and support provided by the caregivers, describing them as a family during a challenging time. However, some reviews indicate that experiences may vary, with concerns raised about communication and administrative practices.
Who They Serve
Serenity House caters primarily to hospice patients who require specialized end-of-life care. The facility is designed to serve individuals in their final stages of life, ensuring that they receive the comfort and support they need surrounded by their loved ones.
Living Options & Amenities
The facility features private rooms, creating a serene and homelike atmosphere. The property is described as beautiful, with calming views that contribute to a peaceful environment. Amenities include a library, although some reviews suggest that additional activities could enhance the experience for residents.
Dining & Activities
Dining services at Serenity House include meals prepared by a chef, aiming to meet the dietary needs of each patient. However, some families have reported that patients were not sufficiently engaged in activities, leading to feelings of boredom during their stay.
What Families Say
Family feedback about Serenity House is mixed. Many have praised the caring staff and the beautiful surroundings, highlighting the peaceful atmosphere during their loved ones’ final moments. However, some families expressed dissatisfaction with the level of care and communication, particularly regarding administrative issues and the engagement of patients during their stay.
Room for Improvement
Several reviews indicate areas for improvement, particularly in administrative communication and patient engagement. Families have noted concerns about the clarity of financial agreements and the need for more activities to keep patients stimulated during their stay.
Summary
Serenity House – VNA Health provides a compassionate and serene environment for hospice care in Santa Barbara, California. While many families appreciate the caring staff and beautiful setting, some have raised concerns about administrative practices and patient engagement. Overall, Serenity House aims to offer a supportive space for both patients and their families during a challenging time.
