Overview
Westwood Post-Acute, located in San Jose, California, is a skilled nursing facility that provides comprehensive rehabilitation programs, subacute nursing, memory care, and custodial care. The facility aims to foster a joyful, homelike environment while exceeding customer expectations through quality care and support.
Services & Support
Westwood Post-Acute offers a range of services, including physical, occupational, and speech therapy. The staff includes skilled nurses, certified nursing assistants (CNAs), and social workers who work collaboratively to ensure that residents receive attentive care tailored to their needs. Many families have noted the excellent communication and responsiveness of the staff, which enhances the overall experience during recovery and rehabilitation.
Care Approach & Staff
The care approach at Westwood Post-Acute emphasizes compassion and professionalism. Families have expressed gratitude for the knowledgeable and caring nature of the staff, including case managers and therapists who consistently communicate with families about their loved ones’ progress. Reviewers have highlighted the dedication of the team, noting that they go above and beyond to ensure residents feel comfortable and well cared for.
Who They Serve
Westwood Post-Acute serves a diverse population, including those requiring skilled nursing care, rehabilitation after hospitalization, and memory care for individuals with cognitive impairments. The facility is noted for its accommodating environment, even for residents who may face language barriers.
Levels of Care
The facility provides various levels of care, including skilled nursing, rehabilitation, and memory care. This flexibility allows families to find appropriate support for their loved ones, whether they are recovering from surgery or managing chronic conditions.
Living Options & Amenities
Westwood Post-Acute features a clean and well-maintained environment. Residents can enjoy communal areas, including a beautiful garden and seating areas, which provide opportunities for relaxation and social interaction. The facility is designed to create a welcoming atmosphere that enhances the quality of life for residents.
What Families Say
Families have shared positive experiences regarding the care provided at Westwood Post-Acute. Many appreciate the attentive and compassionate nature of the staff, with specific mentions of the nursing and therapy teams. Reviewers often express gratitude for the support received during challenging times, highlighting the facility’s commitment to quality care.
Room for Improvement
While many reviews are positive, some families have noted concerns regarding communication about medication changes made by facility doctors and the occasionally cramped feeling in shared rooms. Parking can also be a challenge due to limited availability.
Summary
Overall, Westwood Post-Acute in San Jose, California, is recognized for its compassionate care and dedicated staff. With a focus on rehabilitation and skilled nursing, the facility provides a supportive environment for residents and their families. Many families recommend Westwood for its excellent communication, professionalism, and commitment to quality care.
