Overview
The Ridge Post-Acute, located in San Jose, California, provides post-acute nursing and rehabilitation services designed to support individuals recovering from medical events. The facility emphasizes a compassionate environment and aims to help residents achieve their highest potential through personalized care.
Services & Support
At The Ridge Post-Acute, a variety of rehabilitation services are offered, including physical therapy, occupational therapy, and speech language therapy. The skilled nursing team is dedicated to providing individualized care tailored to each resident’s needs, ensuring that they receive the support necessary for a successful recovery.
Care Approach & Staff
The staff at The Ridge Post-Acute is frequently described as kind, supportive, and attentive. Many reviews highlight the team’s commitment to treating residents with dignity and respect, often referring to the staff as family. Residents and their families appreciate the open communication and regular updates provided by the staff regarding health and care progress.
Who They Serve
The Ridge Post-Acute serves individuals recovering from various medical conditions, including those needing rehabilitation after hospitalization. The facility caters to residents requiring skilled nursing care and those seeking a supportive environment during their recovery journey.
Levels of Care
The Ridge Post-Acute specializes in skilled nursing and rehabilitation services. This includes a focus on physical and occupational therapy, which is essential for residents aiming to regain their independence and improve their overall well-being.
Living Options & Amenities
Residents at The Ridge Post-Acute benefit from a clean and welcoming environment. Reviews mention the facility’s homelike atmosphere, which contributes to a positive experience during recovery. The dining options are noted to vary, with some residents appreciating the meals while others have expressed concerns about consistency.
What Families Say
Feedback from families indicates a mix of experiences. Many express gratitude for the compassionate care provided by the staff, highlighting how the team positively impacts residents’ lives. However, there are also concerns regarding the management of certain aspects of care, such as timely assistance and facility cleanliness. Families emphasize the importance of advocacy for their loved ones during their stay.
Room for Improvement
Some reviews point to areas needing attention, including staffing levels and facility maintenance. Issues such as cleanliness and the availability of essential supplies like toiletries have been noted. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
The Ridge Post-Acute in San Jose, California, offers a range of rehabilitation and skilled nursing services in a compassionate environment. While many families commend the dedication and kindness of the staff, there are also noted areas for improvement regarding facility management and care consistency. Overall, The Ridge Post-Acute is recognized for its commitment to supporting residents in their recovery journeys.
