Overview
The Redwoods Post-Acute, located in San Jose, California, specializes in post-acute rehabilitation and complex care needs. Established in 2017, this facility is dedicated to providing superior clinical outcomes and patient satisfaction, focusing on achieving the highest levels of function, independence, and safety for its residents.
Services & Support
The Redwoods offers a range of rehabilitation services, including physical therapy, aimed at helping residents recover and regain independence. The facility’s team is noted for their attentiveness and compassion, ensuring that patients receive the support they need throughout their stay. Many reviews highlight the exceptional care provided by the nursing staff and certified nursing assistants (CNAs), who are described as friendly and responsive.
Care Approach & Staff
The staff at The Redwoods Post-Acute is characterized by their professionalism and dedication to patient care. Reviewers frequently mention the kindness and support provided by the nursing and rehabilitation teams. The Director of Nursing is noted for being attentive and communicative, addressing concerns and coordinating care effectively. The overall approach emphasizes a compassionate environment where residents feel valued and well cared for.
Who They Serve
The facility serves individuals requiring post-acute rehabilitation and those with complex care needs. Many families report positive experiences regarding the care their loved ones received, particularly in rehabilitation and physical therapy, which are crucial for recovery.
Living Options & Amenities
The Redwoods Post-Acute is described as a clean and well-maintained facility. While some reviewers noted that the outside may appear unassuming, the interior is welcoming, with staff who greet visitors warmly. The facility also provides various activities to engage residents, contributing to a supportive community atmosphere.
Clinical Services & Rehab
Rehabilitation services are a core focus at The Redwoods, with many reviewers praising the physical therapy team for their expertise and compassionate care. The facility is equipped to handle diverse medical needs, and the rehabilitation programs are designed to aid residents in achieving their recovery goals.
What Families Say
Feedback from families is largely positive, with many recommending the facility for its attentive staff and effective rehabilitation programs. While some concerns about staff availability during night shifts were raised, overall experiences indicate that the team is dedicated to providing quality care and support to both residents and their families.
Room for Improvement
Some reviews highlight issues such as staff turnover and concerns about night shift responsiveness. A few families expressed dissatisfaction regarding specific incidents of care, suggesting that improvements could be made in these areas to enhance the overall experience for residents and their families.
Summary
The Redwoods Post-Acute stands out for its commitment to rehabilitation and compassionate care. With a dedicated team and a focus on patient satisfaction, it aims to provide a supportive environment for individuals recovering from medical challenges. Families considering this facility can expect a clean, welcoming atmosphere and a strong emphasis on effective rehabilitation services.
