Overview
Creekside Post-Acute, located in San Jose, California, is a 130-bed skilled nursing facility that specializes in short-term rehabilitation and skilled nursing. With over 50 years of experience, Creekside Post-Acute is committed to providing residents with high-quality care tailored to their individual needs. The facility features private rooms and a large outdoor courtyard, creating a comfortable environment for recovery.
Services & Support
Creekside Post-Acute offers a range of services that include skilled nursing care, rehabilitation, physical therapy, and social worker support. The dedicated team of healthcare professionals works closely with residents to develop personalized care plans aimed at achieving optimal recovery outcomes. Residents benefit from 24-hour nursing care and specialized programs that cater to diverse medical needs.
Care Approach & Staff
The staff at Creekside Post-Acute is noted for their compassion and attentiveness. Many reviews highlight the professionalism and approachability of team members, particularly in how they communicate with families about their loved ones’ progress. The physical therapy team is especially praised for their supportive approach, helping residents regain independence and improve their quality of life.
Who They Serve
Creekside Post-Acute primarily serves individuals recovering from hospital stays who require skilled nursing and rehabilitation services. The facility caters to a diverse population, including seniors with various health issues, ensuring that each resident receives the necessary support for their recovery journey.
Levels of Care
The facility provides both short-term rehabilitation and long-term care options. Residents can expect comprehensive support tailored to their specific needs, whether they are transitioning from a hospital stay or seeking ongoing skilled nursing assistance.
Dining & Activities
While some reviews mention variability in food quality, there are positive notes about certain meals being enjoyable. The facility offers a range of activities to engage residents, promoting social interaction and mental stimulation during their stay.
What Families Say
Families express gratitude for the care their loved ones receive at Creekside Post-Acute. Many highlight the cleanliness of the facility and the attentiveness of the staff. Positive experiences are frequently shared, particularly regarding communication and support from case managers and nursing staff. However, there are some concerns regarding responsiveness during night shifts and security issues that have been noted by a few families.
Room for Improvement
While many families appreciate the care provided, some have mentioned challenges with staff responsiveness, particularly during night shifts, and issues with communication regarding medication and care updates. Ensuring consistent staff performance and addressing these concerns could enhance the overall experience for residents and their families.
Summary
Creekside Post-Acute stands out for its compassionate staff and commitment to individualized care. While there are areas for improvement, particularly in responsiveness and communication, the facility has a solid reputation for providing quality rehabilitation and skilled nursing services. Families looking for a supportive environment for recovery will find that Creekside Post-Acute offers a dedicated team ready to assist residents on their path to healing.
