Overview
Quality Respite & Home Care, Inc, located in San Jose, California, is a dedicated agency focused on enhancing the quality of life for its clients through compassionate and professional home care services. The organization prides itself on its commitment to safety and integrity, ensuring that each caregiver meets the individual needs of families in the area.
Services & Support
Quality Respite & Home Care, Inc. offers a variety of in-home nonmedical care services suitable for individuals of all ages, including those with developmental disabilities and seniors. Their services include sibling care for an additional fee, which is aimed at providing comprehensive support for families. The agency emphasizes the importance of creating a safe and secure environment for clients, with caregivers who are fully trained in CPR and first aid.
Care Approach & Staff
The agency is composed of a team of caregivers who are frequently described as compassionate and patient. Many reviewers highlight the helpfulness and dedication of the staff, noting their ability to accommodate last-minute requests and their commitment to providing quality care. The organization values teamwork and communication among its staff, which contributes to a supportive work environment.
Who They Serve
Quality Respite & Home Care, Inc. serves a diverse clientele, including children with special needs and elderly individuals. Families appreciate the focus on providing care that is tailored to the unique needs of each client, fostering a positive experience for both clients and their families.
Service Area
The agency primarily operates in Santa Clara County, California, and extends its services to nearby areas, ensuring that families have access to quality home care support.
Scheduling & Availability
Quality Respite & Home Care, Inc. is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Families can leave messages outside of these hours, and staff will return calls on the next business day, providing flexibility in communication.
What Families Say
Families generally express satisfaction with the agency’s services, highlighting the caring nature of the staff and their ability to meet specific needs. Many caregivers report a rewarding experience working with special needs children, emphasizing the positive relationships formed with clients. However, some families have raised concerns about organizational issues and staff turnover, suggesting that there is room for improvement in these areas.
Room for Improvement
While many families appreciate the services provided, there have been mentions of occasional organizational challenges and staff turnover, which can impact the consistency of care. Some clients have reported negative experiences related to communication and service continuity, indicating a need for greater attention to these aspects.
Summary
Quality Respite & Home Care, Inc. offers a range of in-home care services in San Jose, California, with a focus on supporting children with special needs and elderly clients. The agency is characterized by a compassionate staff and a commitment to meeting the individual needs of families. While many families report positive experiences, there are areas for improvement in organization and communication. Overall, the agency strives to provide a safe and supportive environment for all clients.
