Overview
Maxim Healthcare San Jose, CA Regional Office, located in San Jose, California, has been providing home healthcare services for over 35 years. Their mission focuses on enhancing the quality of life for individuals through compassionate clinical support, including private duty nursing, behavioral care, and respite services.
Services & Support
The San Jose office offers a range of services designed to support individuals with chronic and acute conditions. These include home healthcare, behavioral care, and respite services. Families have reported positive experiences with caregivers who are described as compassionate and understanding, particularly in cases involving children with autism.
Care Approach & Staff
While many families appreciate the dedication of individual caregivers, there are concerns regarding staff turnover and management. Some families have noted that the consistency of care can be affected by frequent changes in Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs), which can disrupt the continuity of care for their children. However, some caregivers have been praised for their commitment and effectiveness, with families expressing gratitude for the support they provide.
Who They Serve
Maxim Healthcare primarily serves individuals with chronic and acute conditions, including those on the autism spectrum. Families have shared that the agency has been instrumental in supporting their children’s development and well-being through tailored care plans and responsive staff.
What Families Say
Feedback from families is mixed. Some have highlighted the exceptional care provided by specific caregivers and the responsiveness of the office staff. For example, one family expressed deep appreciation for a caregiver who was described as hardworking and understanding. Conversely, other families have reported negative experiences, citing issues with staff turnover and management communication. These contrasting experiences suggest variability in service quality.
Room for Improvement
Several reviews indicate a need for improvement in management practices and staff stability. Families have expressed concerns about the frequent turnover of staff, which can lead to a lack of continuity in care. Additionally, some have reported difficulties in communication with management, which may hinder the resolution of issues.
Summary
Maxim Healthcare San Jose, CA Regional Office offers a variety of home health services with a focus on compassionate care. While many families appreciate the dedication of individual caregivers, concerns about staff turnover and management practices have been noted. Potential clients may want to weigh these factors when considering their options for home healthcare services.
