Overview
Cloverleaf Care, located in San Jose, California, provides in-home care services for the elderly. The agency focuses on helping clients maintain their independence while ensuring they are safe and comfortable in their own homes. Cloverleaf Care offers a variety of services tailored to meet individual needs, emphasizing a personalized approach to caregiving.
Services & Support
Cloverleaf Care provides both medical and non-medical senior care, assisting clients in various settings including their homes, independent and assisted living centers, hospitals, and nursing homes. Their services include companionship, personal care, and support with post-discharge orders. The agency is committed to designing innovative care solutions that cater to the unique needs of each client.
Care Approach & Staff
The caregivers at Cloverleaf Care are described as compassionate, patient, and professional. Families have noted the staff’s ability to understand and respond to their loved ones’ needs without requiring excessive direction. The company emphasizes a supportive environment, with caregivers who take pride in their work and are dedicated to improving the quality of life for their clients.
Who They Serve
Cloverleaf Care primarily serves elderly clients in the San Jose area and surrounding regions, including Santa Clara, Saratoga, and Sunnyvale. The agency is equipped to assist clients recovering from surgeries or managing chronic conditions, ensuring they receive the necessary support during their recovery process.
What Families Say
Feedback from families highlights the high level of care provided by Cloverleaf Care. Many reviewers commend the responsiveness and empathy of the office staff, as well as the warmth and attentiveness of the caregivers. Families have expressed gratitude for the support their loved ones received, particularly during challenging times such as recovery from surgery. However, some families have reported issues with scheduling and communication, indicating that there have been instances of caregivers not showing up as planned.
Room for Improvement
While many families appreciate the quality of care provided, there have been concerns regarding scheduling reliability and communication from the office. Some families experienced challenges when caregivers did not arrive as scheduled, and noted difficulties in reaching the office for assistance during weekends.
Summary
Cloverleaf Care stands out for its compassionate and professional approach to in-home care, with many families praising the dedication of both the caregivers and administrative staff. While there are commendable aspects of their service, including effective support during recovery, some families have noted areas for improvement, particularly in communication and scheduling. Overall, Cloverleaf Care is regarded as a reliable option for families seeking in-home care for their elderly loved ones in San Jose and surrounding areas.
