Overview
Care on Call In-Home Care, located in San Jose, California, is a premier provider of professional non-medical in-home care services. The agency is fully licensed and insured, ensuring peace of mind for families seeking assistance for their loved ones. Care on Call focuses on making daily living more manageable, offering flexible care options that can range from a few hours of assistance to live-in care.
Services & Support
Care on Call provides a comprehensive range of services designed to enhance the quality of life for clients. These services include bathing, dressing, grooming, mobility assistance, medication reminders, and light housekeeping. Additionally, caregivers can run errands and provide shopping services, making daily activities easier for clients. The agency emphasizes a personalized approach, tailoring support to meet the unique needs and preferences of each individual.
Care Approach & Staff
The caregivers at Care on Call are frequently described as compassionate and patient, particularly in their interactions with clients dealing with conditions such as dementia. Families have noted the professionalism and reliability of the staff, who are dedicated to ensuring that clients receive high-quality care. The agency strives for consistency in caregiver assignments, allowing clients to build trust and rapport with those who assist them.
Who They Serve
Care on Call serves individuals aged 18 and older, focusing on those who require assistance with daily activities or companionship. The agency has experience providing care for clients with advanced dementia and those in need of hospice support, ensuring that all clients receive the attention and respect they deserve.
What Families Say
Families have expressed high levels of satisfaction with Care on Call’s services. Many have highlighted the agency’s responsiveness and flexibility in scheduling, particularly in urgent situations. Clients have reported that caregivers are knowledgeable and adept at managing challenging behaviors associated with conditions like dementia. Overall, families appreciate the genuine compassion and dedicated support provided by the staff.
Room for Improvement
While many families have had positive experiences, there have been occasional mentions of the need for additional caregivers during peak times. Ensuring adequate staffing levels during high-demand periods could enhance the overall service experience.
Summary
Care on Call In-Home Care is a trusted provider in San Jose, California, known for its compassionate and professional approach to non-medical home care. With a wide range of services tailored to individual needs, the agency is dedicated to improving the quality of life for clients and providing peace of mind for their families. The commitment to responsive and flexible care, particularly for those with complex needs, has earned Care on Call a strong reputation among families in the community.
