Overview
Riviera Living, Residential Care facility San Jose, located in San Jose, California, is a family-owned residential care facility that has been serving the community for over 50 years. Known for its compassionate and personalized service, Riviera Living aims to provide a high-quality lifestyle in a warm, home-like environment. The facility emphasizes a commitment to excellence, ensuring that each resident receives attentive care tailored to their individual needs.
Services & Support
Riviera Living offers a range of services designed to support residents in their daily lives. Medication management is a key focus, with staff ensuring that residents receive their medications on time and coordinating refills as needed. The attentive staff is trained to handle various client needs, including managing hygiene routines and assisting with health appointments. The facility also provides adult day care services, allowing for additional support for residents during the day.
Dining & Activities
Residents at Riviera Living enjoy hearty homestyle meals prepared in the facility’s cafeteria, which serves three meals a day along with snacks. While many residents appreciate the quality of the food, there have been concerns about limited access to meals for those who may have difficulty crossing the street to reach the cafeteria. Engaging activities are organized to enhance the residents’ quality of life, although some families have expressed a desire for more personalized services, such as haircuts and pedicures.
Care Approach & Staff
The staff at Riviera Living are described as friendly and vigilant, with a strong commitment to the well-being of the residents. Reviewers have noted that the staff is well-trained to handle crises and communicate effectively with mental health agencies. However, there are concerns regarding staffing levels, as some families believe that additional attendants would enhance care, particularly during night hours.
Room for Improvement
While many families appreciate the care provided, there are notable concerns regarding the security of residents’ personal belongings. Some residents have reported issues with items being taken by cleaning staff, highlighting the need for improved protocols around personal item security and privacy during cleaning. Additionally, suggestions have been made to enhance dining accessibility and provide more personal space for residents.
Summary
Riviera Living offers a supportive and caring environment for its residents in San Jose, California. With a strong focus on medication management and personalized care, the facility aims to meet the diverse needs of its community. While there are areas for improvement, particularly in terms of personal item security and staffing levels, many families find comfort in the attentive and friendly approach of the staff.
