Overview
Carlton Senior Living San Jose, located in San Jose, California, offers a range of living options including Independent Living, Assisted Living, and Memory Care. The community is situated near Martial Cottle Park, providing residents with easy access to transportation and various entertainment options throughout the South Bay Area. Carlton Senior Living aims to create a comfortable and fulfilling lifestyle for its residents, supported by a vibrant event calendar and comprehensive care services.
Services & Support
The community provides a variety of services designed to meet the needs of its residents. These include assistance with daily activities, memory care support, and reliable transportation for appointments and outings. Residents benefit from around-the-clock staffing and an emergency call system, ensuring safety and quick response in case of emergencies.
Care Approach & Staff
Carlton Senior Living emphasizes a person-centered approach to care, being a Teepa Snow Positive Approach to Care® Designated Organization. This methodology focuses on the well-being of residents at all stages of their care journey. Reviews indicate that while some staff members exhibit kindness and attentiveness, there are concerns about staffing levels, particularly on weekends, which may impact the quality of care provided.
Who They Serve
The community serves a diverse group of residents, including those seeking independent living, assisted living, and specialized memory care. Families have expressed appreciation for the welcoming atmosphere and the supportive environment that helps residents transition smoothly into their new living arrangements.
Dining & Activities
Residents at Carlton Senior Living enjoy a range of dining options, with meals reported to be delicious and well-prepared. The community also offers a vibrant calendar of activities that contribute to an engaging lifestyle, helping residents stay active and socially connected.
What Families Say
Families have shared mixed experiences regarding care at Carlton Senior Living. While many appreciate the kindness and support from staff, some have raised concerns about the adequacy of staffing and the attentiveness of caregivers. Positive remarks highlight the welcoming environment and the smooth transition for residents, especially during challenging times.
Room for Improvement
There are noted concerns regarding staffing levels, particularly during weekends, which may affect the ability of caregivers to meet residents’ needs consistently. Additionally, some families have expressed dissatisfaction with management’s response to reported issues of neglect.
Summary
Carlton Senior Living San Jose provides a range of living options and services designed to support the well-being of its residents. While many families appreciate the kindness of the staff and the community’s vibrant atmosphere, concerns about staffing levels and management responsiveness indicate areas for improvement. Overall, Carlton Senior Living aims to create a supportive and engaging environment for its residents.
