Overview
On Lok PACE San Jose Center, located in San Jose, California, is dedicated to providing comprehensive care for seniors. The center offers a range of services designed to enhance the quality of life for elderly individuals, focusing on both health care and social engagement.
Services & Support
On Lok PACE San Jose Center provides a variety of services including adult day care, hospice care, and support from social workers. The team is committed to coordinating care across multiple disciplines, including doctors, nurses, and various specialists, to ensure that each resident’s needs are met effectively. They also handle scheduling appointments and transportation for seniors, which can alleviate the burden on family caregivers.
Care Approach & Staff
The staff at On Lok PACE is noted for being friendly and patient, with a strong ability to connect with elderly individuals. They focus on creating a supportive environment, which is particularly important in the context of managing health care needs. Families have expressed appreciation for the thoroughness of the care provided, although some reviews suggest that experiences may vary based on individual circumstances.
Living Options & Amenities
The center offers a variety of engaging activities for seniors, such as games, exercise programs, and social events. Before the pandemic, residents enjoyed a vibrant community atmosphere with opportunities for socialization. Although some activities have been limited due to health guidelines, the center continues to provide essential services like meal and medication delivery.
What Families Say
Families have shared positive experiences regarding the comprehensive care provided at On Lok PACE San Jose Center, noting significant improvements in their loved ones’ quality of life. However, there have been mixed reviews regarding the responsiveness of staff in certain situations, particularly when it comes to eligibility for programs. Some families felt that the attitude of staff changed when their loved ones did not qualify for specific services, indicating a need for consistent support regardless of eligibility.
Room for Improvement
While many families appreciate the care their loved ones receive, some have expressed concerns about communication and staff attitudes in specific instances. Ensuring a consistently supportive and responsive environment for all families could enhance the overall experience at the center.
Summary
On Lok PACE San Jose Center offers a holistic approach to senior care, combining medical services with social support and activities. While many families have found the staff to be friendly and the services beneficial, there are areas for improvement in communication and responsiveness. Overall, the center aims to provide a nurturing environment for seniors in San Jose.
