Overview
Victorian Post Acute, located in San Francisco, California, offers compassionate skilled nursing and rehabilitation services in a welcoming environment. With a focus on patient-centered care, the facility features a dedicated team of nurses, therapists, and support staff who collaborate to create personalized care plans tailored to each resident’s needs. The facility is equipped with 90 licensed beds and provides a range of services, including short-term rehabilitation, specialized wound care, and hospice care.
Services & Support
Victorian Post Acute provides a comprehensive array of services aimed at supporting residents’ health and well-being. These include physical therapy, occupational therapy, and specialized memory care. The facility is designed to assist residents in their recovery journey while ensuring they feel comfortable and safe. Additionally, the staff is available 24/7 to provide personalized healthcare services and everyday living support.
Care Approach & Staff
The care approach at Victorian Post Acute emphasizes compassion and professionalism. Residents benefit from a skilled therapy team that is dedicated to motivating and encouraging participation in rehabilitation activities. Many reviews highlight the warmth and attentiveness of the nursing staff, who are described as approachable and willing to listen to residents’ needs. The facility’s clean and organized environment further enhances the overall care experience.
Who They Serve
Victorian Post Acute serves a diverse population, including individuals in need of rehabilitation after injury, long-term care residents, and those requiring hospice services. The facility is equipped to support seniors with various health needs, including specialized memory care, ensuring that all residents receive the appropriate level of care.
Living Options & Amenities
The facility features a clean and inviting atmosphere, with a focus on creating a homelike environment for residents. Amenities include an expansive rehabilitation gym, dining options that include balanced meals with treats, and a range of activities designed to engage residents and promote social interaction.
What Families Say
Families have expressed gratitude for the quality of care provided at Victorian Post Acute, with many noting the professionalism and kindness of the staff. The therapy team has received particular praise for their effectiveness in supporting residents’ recovery. However, some reviews mention areas for improvement, such as timely staff responses and cleanliness in certain areas. Overall, many families feel reassured by the care their loved ones receive.
Room for Improvement
While many reviews commend the overall care and environment at Victorian Post Acute, there are mentions of areas needing attention. Some families reported issues with staff responsiveness during night shifts and cleanliness in the bathrooms and hallways. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Victorian Post Acute in San Francisco, California, stands out for its compassionate care and dedicated staff, making it a viable option for those seeking skilled nursing and rehabilitation services. With a focus on individual needs and a clean, supportive environment, families can feel confident in the care their loved ones receive. While there are areas for improvement, the positive feedback from families reflects a commitment to quality care and a nurturing atmosphere.
