Overview
City View Post Acute, located in San Francisco, California, is a skilled nursing and rehabilitation facility that provides personalized short-term rehab and long-term care in a warm, residential-style setting. The facility is Medicare-certified and has received a 5-star rating, reflecting its commitment to high-quality care focused on comfort, healing, and independence.
Services & Support
City View Post Acute offers a range of services including 24-hour skilled nursing care and specialized rehabilitation programs. These programs encompass physical, occupational, and speech therapy, tailored to meet the individual needs and goals of each resident. The facility is equipped to support recovery following surgery, illness, or injury, with specialized services available for conditions such as stroke, joint replacement, and cardiac issues.
Care Approach & Staff
The staff at City View Post Acute are frequently noted for their compassion and attentiveness. Many reviewers highlight the dedication of the nursing assistants and social workers, who are described as going above and beyond in their roles. The presence of staff members at the front desk is also appreciated, with one reviewer specifically mentioning how a receptionist made them feel welcome and reassured during their visit.
Who They Serve
City View Post Acute serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term skilled nursing care. While many families express satisfaction with the care provided, some reviews suggest that the facility may not be suitable for very elderly or highly dependent individuals.
Dining & Activities
The dining experience at City View Post Acute receives positive remarks, particularly regarding the quality of food prepared by the kitchen staff. Reviewers have noted the attention to dietary preferences and the overall satisfaction with meals. Additionally, the facility offers a variety of activities that engage residents, contributing to a vibrant community atmosphere.
Location & Access
Situated in a residential area of San Francisco, City View Post Acute is accessible for families visiting their loved ones. However, some residents have expressed concerns about noise from nearby food trucks and garage operations, which may affect the comfort of the environment.
What Families Say
Feedback from families is mixed; while many express gratitude for the care and support their loved ones receive, there are also concerns regarding specific issues such as regularity of personal care and the handling of belongings. Positive mentions of specific staff members highlight the impact of individual care providers on the overall experience.
Room for Improvement
Some reviews indicate areas for improvement, such as ensuring regular personal care for residents and addressing noise disturbances from the surrounding area. Additionally, suggestions have been made for enhancing security measures to prevent theft of personal belongings.
Summary
City View Post Acute is a skilled nursing and rehabilitation facility in San Francisco, California, known for its compassionate staff and comprehensive care services. While many families appreciate the positive environment and quality of care, there are noted concerns regarding certain operational aspects. Families considering this facility are encouraged to weigh both the positive feedback and areas for improvement.
