Overview
Frank Residences – Assisted Living & Memory Care, located in San Francisco, California, is a newly opened community that provides a vibrant and compassionate environment for older adults. Established in 2020, it is situated on a serene 9-acre campus, offering a blend of contemporary comfort and exceptional care. The facility features spacious private apartments, beautifully appointed common areas, and peaceful outdoor spaces, all designed to foster connection and a sense of home.
Services & Support
Frank Residences offers a range of services, including assisted living and specialized memory care tailored to meet each resident’s unique needs. The community provides personalized care available 24/7, allowing residents to maintain their independence while ensuring their mental and emotional well-being is supported.
Care Approach & Staff
The staff at Frank Residences is noted for their exceptional care and professionalism. Many residents and their families have expressed appreciation for the attention given by the caregivers, who often engage with residents to ensure they are comfortable and well-cared for. While some reviews have raised concerns about the level of medical care provided, it is important to note that the facility is not a medical facility; the staff is trained to manage basic medical needs and to recognize when further medical attention is necessary.
Dining & Activities
Residents at Frank Residences have access to a variety of activities designed to engage and entertain. Many enjoy fitness sessions, movie nights, music performances, and social groups. The dining experience has received mixed feedback; while some residents have found the food enjoyable and healthy, others have expressed dissatisfaction with the quality.
What Families Say
Families have shared a range of experiences at Frank Residences. Many commend the cleanliness of the facility and the dedication of the staff. One family highlighted their loved one’s positive interactions with caregivers and the variety of activities available. However, some reviews note concerns regarding food quality and the adequacy of medical care, indicating a need for improvement in these areas.
Room for Improvement
Feedback from families points to areas where Frank Residences could enhance its service, particularly regarding food quality and the level of medical care provided. While the facility is praised for its environment and staff, addressing these concerns could further improve the overall experience for residents and their families.
Summary
Frank Residences – Assisted Living & Memory Care offers a supportive and engaging environment for older adults in San Francisco, California. With a focus on personalized care, residents can enjoy a range of activities and maintain their independence. While the facility has received positive feedback for its staff and ambiance, attention to dining options and medical care will be important for continued improvement and satisfaction among residents and their families.
