Overview
Guardian Angel, located in San Diego, California, provides home health care services designed to assist individuals in maintaining their independence and well-being at home. Their team, which includes skilled nurses and various therapists, aims to support clients facing health challenges by delivering compassionate care tailored to individual needs.
Services & Support
Guardian Angel offers a range of services, including skilled nursing, physical therapy, occupational therapy, and speech therapy. They also provide home health aides to assist with daily activities, ensuring clients receive comprehensive support. Additionally, they facilitate access to medical social workers and durable medical equipment, addressing various health-related challenges that may arise.
Care Approach & Staff
The staff at Guardian Angel is described as dedicated and compassionate, focusing on creating a nurturing environment for clients. Their approach emphasizes personalized care, aiming to go beyond basic medical attention to foster a supportive atmosphere that respects the unique needs of each individual.
Who They Serve
Guardian Angel serves a diverse clientele, including seniors and individuals managing chronic conditions or recovering from illness. Their services are designed to cater to those who require assistance in their daily lives while remaining in the comfort of their own homes.
Service Area
Guardian Angel operates in San Diego, California, providing home health care services to residents in this area.
What Families Say
Feedback from families varies significantly. Many express gratitude for the compassionate care provided, highlighting positive experiences with the staff and services. For instance, one reviewer noted the excellent support for their grandmother, while another family appreciated the team’s dedication to their father’s care. However, some families reported issues with scheduling and communication, mentioning instances of missed appointments and lack of follow-up.
Room for Improvement
Some families have raised concerns regarding the reliability of service, specifically mentioning instances of no-shows without adequate communication or apologies. These experiences suggest a need for improvement in scheduling and customer service to enhance overall client satisfaction.
Summary
Guardian Angel in San Diego, California, is committed to providing personalized home health care services that prioritize client needs. While many families commend the compassionate nature of the staff and the range of services offered, there are concerns regarding scheduling reliability and communication. Addressing these issues could further enhance the overall experience for clients and their families.
