Overview
AccentCare Medical Home Care, located in San Diego, California, offers a range of services for individuals needing ongoing medical assistance at home. They provide compassionate and comprehensive daily medical home care, including skilled nursing and certified home health aide care for both children and adults.
Services & Support
AccentCare Medical Home Care specializes in various areas of home health, including personal care, medical and non-medical support, hospice, and palliative care. They aim to deliver innovative care and helpful resources tailored to individual patient needs.
Care Approach & Staff
The care approach at AccentCare is intended to be compassionate, with a focus on meeting the diverse needs of their clients. However, some families have expressed concerns regarding the continuity and professionalism of the staff. Instances were noted where caregivers did not show up as scheduled, leading to frustration among clients and their families.
Who They Serve
AccentCare Medical Home Care serves a broad range of clients, including children and adults who require medical assistance at home. Their services are designed to support individuals with varying health needs, including those in hospice care.
Room for Improvement
Several reviews indicate a need for improvement in communication and reliability. Clients reported issues with the timely delivery of necessary supplies, which affected their care. Additionally, some families experienced a lack of continuity with therapists and caregivers, leading to dissatisfaction with the overall service provided.
What Families Say
Feedback from families highlights significant concerns regarding the quality of care. Some individuals reported feeling neglected due to lapses in supply deliveries and a perceived lack of professionalism from the staff. While some therapists were praised for their work, the overall experience was often described as unproductive, with clients expressing a desire for more consistent care and better organizational practices.
Summary
AccentCare Medical Home Care in San Diego provides a variety of home health services aimed at supporting individuals in need of medical assistance. While their mission is to deliver compassionate care, feedback suggests that there are areas requiring attention, particularly in service reliability and staff communication. Families considering this provider may want to weigh these factors in their decision-making process.
