Overview
A Caring Touch Home Care, located in San Diego, California, provides exceptional home care services tailored to meet the diverse needs of clients. Established in 2014, this locally owned agency focuses on delivering compassionate and personalized care within the comfort of clients’ homes. Their service offerings include 24-hour home care, senior home care, dementia care, personal care, and companion care.
Services & Support
A Caring Touch Home Care offers a range of flexible and customizable services designed to accommodate various situations. Families can opt for caregivers on a 24/7 basis or just for a few hours each day, ensuring that they receive the right level of support. The agency is known for its commitment to compassionate care, which includes assistance with daily activities, light housekeeping, and providing social interaction for clients.
Care Approach & Staff
The staff at A Caring Touch Home Care is described as professional, compassionate, and attentive. Families appreciate the genuine care provided by the caregivers, who often form bonds with their clients. The team is noted for its excellent communication and responsiveness, ensuring that families feel supported throughout their caregiving journey. Many reviews highlight the dedication of the staff to meet clients’ needs effectively.
Who They Serve
A Caring Touch Home Care serves a wide range of clients, including seniors and those requiring specialized care such as hospice support. Families have expressed gratitude for the agency’s ability to accommodate the needs of their loved ones, including those with dementia or other health challenges. The agency’s approach emphasizes treating clients like family, fostering a sense of comfort and security.
What Families Say
Families have shared positive experiences with A Caring Touch Home Care, often praising the compassionate nature of the caregivers and the overall support provided by the team. Many have noted how caregivers not only attend to physical needs but also engage in meaningful conversations and companionship. However, some reviews pointed out instances of scheduling issues, particularly regarding caregiver punctuality during critical times. Overall, the agency has received commendations for its commitment to client satisfaction.
Room for Improvement
While many families have had positive experiences, there have been occasional reports of scheduling and organizational challenges. Some families noted instances where caregivers arrived late or mismanaged care details, which can be concerning when timely assistance is critical. Addressing these areas may enhance the overall service experience for clients.
Summary
A Caring Touch Home Care is a reputable home care agency in San Diego, California, known for its compassionate and dedicated caregivers. With a variety of services tailored to meet the needs of clients, the agency emphasizes creating a family-like atmosphere for those they serve. While the majority of families express satisfaction with the care and support received, attention to organizational details could further strengthen their service delivery.
