Overview
Saint Claire’s Nursing Center, located in Sacramento, California, is a skilled nursing facility that provides care for elderly residents. The center has received mixed reviews from families regarding the quality of care and communication.
Services & Support
Saint Claire’s offers various services, including physical therapy, aimed at supporting residents’ rehabilitation and recovery needs. However, some families have expressed concerns about the level of attention their loved ones receive, particularly when family members are not present.
Care Approach & Staff
The staff at Saint Claire’s has been described as professional and compassionate by some families, particularly in the context of long-term care. However, there are reports of neglect, with families noting that communication can be lacking and that responses to inquiries may take an extended period. In instances where family members were not visiting regularly, residents reportedly received less attentive care.
Who They Serve
Saint Claire’s serves elderly individuals who require skilled nursing care and rehabilitation services. The facility has accommodated residents for extended periods, as noted by families who have had loved ones stay for years.
What Families Say
Reviews from families highlight a range of experiences. While some express gratitude for the compassionate care their loved ones received, others report serious concerns about neglect and inadequate communication. Families have indicated that the quality of care seemed to improve when they were actively involved and visiting regularly. Positive remarks include appreciation for the physical therapy services and the staff’s professional demeanor.
Room for Improvement
Several families have noted issues with neglect and communication. Concerns were raised about the responsiveness of staff and the level of care provided when family members were not present. These themes suggest that there may be room for improvement in ensuring consistent attention and communication with residents and their families.
Summary
While Saint Claire’s Nursing Center has received positive feedback for its physical therapy and some compassionate staff interactions, there are significant concerns about neglect and communication that families should consider. The experiences shared by families reflect a need for attentive care, especially for those who may not have regular visits from loved ones.
