Overview
Greenhaven Healthcare Center, located in Sacramento, California, is a skilled nursing facility providing both short-term treatment and long-term care. The center emphasizes personalized care plans developed in collaboration with residents, families, and physicians, aiming to help residents achieve their highest practical level of functioning. Established in 1986, the facility prides itself on its integration within the community and its commitment to delivering quality care.
Services & Support
Greenhaven Healthcare Center offers a range of services, including skilled nursing, rehabilitation, and memory care. The facility provides physical, occupational, and speech therapy, as well as IV therapy. Additionally, social worker support is available to assist residents and families throughout their stay. The center also emphasizes recreational activities, offering a variety of options for residents to engage in, including arts and crafts, bingo, and outdoor walks.
Care Approach & Staff
The staff at Greenhaven Healthcare Center has received mixed feedback from residents and their families. While some reviews highlight the compassion and attentiveness of certain staff members, particularly in nursing and administration, others express concerns about communication and responsiveness. Instances of long wait times for assistance and issues with the cleanliness and condition of the facility have been noted. The center aims to provide individual and person-centered care, which is crucial for residents’ comfort and recovery.
What Families Say
Reviews reflect a range of experiences at Greenhaven Healthcare Center. Some families commend the staff for their kindness and dedication, noting specific individuals who provided exceptional care. However, there are several critical reviews that highlight issues such as inadequate staffing, poor communication, and unsafe conditions. Concerns about the facility’s cleanliness and the quality of meals served have also been raised, with some families expressing reluctance to recommend the facility based on their experiences.
Room for Improvement
Several reviews indicate areas where Greenhaven Healthcare Center could enhance its services. Common themes include the need for improved communication among staff, faster response times to call lights, and better maintenance of the facility’s environment. Additionally, some families felt that the overall organization and management of care could be improved to ensure a safer and more comfortable experience for residents.
Summary
In summary, Greenhaven Healthcare Center in Sacramento offers a range of skilled nursing and rehabilitation services with a focus on personalized care. While there are commendable aspects of the staff’s compassion and the variety of activities provided, significant concerns regarding communication, cleanliness, and responsiveness have been raised by families. Prospective residents and their families may wish to consider these factors when evaluating care options.
