Overview
College Oak Nursing & Rehab, located in Sacramento, California, is dedicated to providing a nurturing environment for its residents. The facility emphasizes a family-oriented approach to care, striving to make each resident feel welcomed and engaged. It offers a range of services including skilled nursing, rehabilitation, and memory care, all aimed at enhancing the quality of life for its residents.
Services & Support
At College Oak, residents have access to a variety of support services that cater to their individual needs. This includes skilled nursing care, physical therapy, occupational therapy, and social worker assistance. The rehabilitation team focuses on helping residents regain their independence and improve their overall health through personalized therapy programs.
Care Approach & Staff
The care approach at College Oak is centered around treating residents with dignity and compassion. Many reviews highlight the attentiveness of the nursing staff and their commitment to providing high-quality care. However, some concerns were raised regarding management and administrative practices, particularly in relation to communication and the handling of residents’ personal belongings.
Who They Serve
College Oak serves a diverse population, including elderly residents requiring rehabilitation and those in need of long-term care. The facility is noted for its ability to accommodate non-English speaking residents, with staff members available who speak Spanish.
Dining & Activities
While many residents appreciate the clean environment and the variety of activities offered, some reviews indicate that the food quality could be improved. The facility aims to provide a stimulating environment, encouraging residents to participate in social and recreational activities that align with their interests.
Room for Improvement
Several reviews pointed out issues related to management and communication. Some families experienced difficulties with lost personal items and inconsistent communication from administrative staff. There were also concerns regarding the adequacy of assistance provided to residents, particularly in relation to personal care needs.
Summary
College Oak Nursing & Rehab is a facility that strives to deliver compassionate care in a welcoming environment. While many families have reported positive experiences with the direct care staff, there are areas for improvement, particularly in management and communication. Families considering this facility should be proactive in engaging with staff to ensure their loved ones receive the attention and care they need.
