Overview
Capital Transitional Care, located in Sacramento, California, is a facility that provides rehabilitation and transitional care services. Reviews reflect a wide range of experiences, with some families expressing gratitude for the care their loved ones received, while others have raised serious concerns about the conditions and treatment within the facility.
Services & Support
Capital Transitional Care offers physical therapy and social worker support to assist patients in their rehabilitation journey. While some patients have noted positive interactions with the therapy team, others have expressed dissatisfaction with the overall quality of care and responsiveness of the staff.
Care Approach & Staff
The facility’s staff includes nurses and caregivers who are responsible for patient care. However, reviews indicate a significant divide in staff performance, with some patients reporting positive experiences due to attentive and friendly staff, while others have described instances of neglect and a lack of compassion. Concerns have been raised about the cleanliness of the environment and the professionalism of some staff members.
Who They Serve
Capital Transitional Care serves a diverse patient population, including those requiring rehabilitation after medical issues. While some patients have reported positive rehabilitation outcomes, others have voiced their distress over the treatment they or their loved ones received, particularly regarding personal dignity and basic care needs.
Living Options & Amenities
The facility has been described as dated, lacking in modern amenities, and not particularly appealing in terms of environment. Some reviews highlight concerns about cleanliness and comfort, with reports of unkempt rooms and inadequate attention to hygiene.
Dining & Activities
Food quality has received mixed feedback, with some patients finding the portions small and unappetizing. Activities and social engagement opportunities appear to be available, but the overall experience can vary significantly among patients.
Clinical Services & Rehab
Rehabilitation services, particularly physical therapy, have been noted positively by some patients who appreciated the efforts of the therapy team. However, there are contrasting reports regarding the overall effectiveness of care and the attention given to patients’ needs.
Room for Improvement
Multiple reviews indicate significant areas for improvement, particularly in staff responsiveness and patient care. Issues such as unclean environments, neglectful treatment, and inadequate communication have been highlighted as serious concerns that need addressing.
Summary
While Capital Transitional Care offers essential rehabilitation services and has some dedicated staff members, the facility faces considerable challenges regarding care quality and patient experience. Families considering this facility should weigh the mixed reviews and be aware of potential issues related to staff responsiveness and overall environment.
