Overview
Sutter Care at Home – Sacramento (Home Health), located in Sacramento, California, Sutter Care at Home – Sacramento, located in Sacramento, California, has been providing care to Northern California for over a hundred years. As one of the region’s largest not-for-profit, community-based home care providers, they are dedicated to delivering high-quality care tailored to each patient’s needs.
Services & Support
Sutter Care at Home offers a comprehensive range of services including home health care, hospice care, Advanced Illness Management (AIM), infusion therapy, respiratory care, and home medical equipment. They also provide bereavement and grief support, volunteer services, and community flu and wellness programs to support the health and well-being of their clients.
Care Approach & Staff
Clients frequently express appreciation for the professionalism and compassion of the staff. Home health nurses and physical therapists are noted for their kindness and attentiveness, helping patients feel supported throughout their recovery process. The team is described as reliable and knowledgeable, with a commitment to answering questions and encouraging patients.
Who They Serve
Sutter Care at Home serves a wide range of patients in the Sacramento County area, including those in Courtland, Elk Grove, Galt, Gold River, Herald, Hood, Isleton, Mather, Orangevale, Rancho Cordova, Rancho Murieta, Sacramento, Sloughouse, Walnut Grove, and Wilton. Their services cater to individuals with varying health needs, from recovery after surgery to hospice care.
Room for Improvement
While many reviews highlight the quality of care provided by the staff, there are noted challenges in the administrative processes. Some families have experienced delays and communication issues when requesting equipment, such as wheelchairs. However, instances of staff stepping in to resolve these issues have been reported, indicating a willingness to improve service delivery.
Summary
Sutter Care at Home – Sacramento is a long-established provider of home health care services in California, known for their compassionate staff and wide range of services. While there are areas for improvement in administrative efficiency, the overall feedback from clients emphasizes the quality of care and support received during critical times.
