Overview
Golden Years Home Care, located in Sacramento, California, is a provider specializing in non-medical in-home care and senior assisted living placement assistance. They offer a range of services designed to support and maintain a safe, healthy, and happy environment for seniors. Their caregivers are trained to engage with clients, providing varying levels of assistance to help maintain independence during their golden years.
Services & Support
Golden Years Home Care provides personalized care plans tailored to the needs of each client. Their services include assistance with daily living activities, companionship, and support for individuals in both home and assisted living settings. Families have noted the caregivers’ competence and willingness to go above and beyond in meeting the needs of their loved ones.
Care Approach & Staff
The staff at Golden Years Home Care is frequently praised for their compassion and dedication. Caregivers are described as hard-working and attentive, with many families expressing appreciation for their ability to anticipate needs and provide excellent companionship. The company places a strong emphasis on caregiver training, ensuring that their staff is well-prepared to deliver high-quality care.
Who They Serve
Golden Years Home Care serves a diverse clientele, including seniors, post-operative patients, and individuals with special needs. Families have shared positive experiences regarding the care provided to elderly loved ones, highlighting the importance of having competent caregivers during critical times.
Service Area
In addition to Sacramento, Golden Years Home Care extends its services to surrounding areas, including Roseville and Elk Grove, and even into San Diego. This broad service area allows them to assist many families in need of home care support.
What Families Say
Feedback from families is mixed, with many expressing high satisfaction with the care received. Positive reviews highlight the professionalism of the caregivers and the company’s responsiveness to family needs. Some families have shared experiences of excellent care and support during challenging times, while a few have raised concerns about communication and scheduling issues.
Room for Improvement
Several families have reported issues with communication and scheduling, including instances where caregivers did not show up as expected. Additionally, some clients noted difficulties in obtaining refunds for unused services. Addressing these concerns could enhance the overall experience for families.
Summary
Golden Years Home Care is a well-regarded provider of in-home care services in Sacramento, California. With a focus on personalized care and caregiver training, they aim to meet the diverse needs of their clients. While many families commend the quality of care and support, there are areas for improvement, particularly in communication and scheduling practices. Overall, they are viewed as a dependable option for families seeking home care for their loved ones.
