Overview
The WaterLeaf at Land Park, located in Sacramento, California, is an assisted living facility designed to provide a supportive and engaging environment for residents. The facility is noted for its quiet and social atmosphere, situated in the Greenhaven pocket, which adds to its charm. As an owner-operated community since 2001, The WaterLeaf is committed to maintaining a clean and casual environment while prioritizing the comfort and dignity of its residents.
Services & Support
The WaterLeaf offers a range of services tailored to meet the needs of its residents. It is staffed by licensed vocational nurses (LVNs) and a registered nurse (RN) owner, ensuring that residents receive appropriate care. This facility is particularly suited for individuals requiring more than minimal assistance, making it a good option for those with greater dependency needs.
Care Approach & Staff
The care approach at The WaterLeaf emphasizes personal attention, supported by a low resident-to-staff ratio. This allows for more individualized care, which many families have appreciated. However, some reviews have expressed concerns regarding staff interactions, noting instances of disrespect and a lack of responsiveness from certain employees. Despite this, the housekeepers and medication technicians have received positive feedback for their hard work and dedication.
Dining & Activities
The facility offers various activities to keep residents engaged, contributing to a lively community atmosphere. However, feedback regarding the dining experience has been mixed. Some residents have reported issues with food quality and service, including cold meals and missing items.
Room for Improvement
There are areas where The WaterLeaf could enhance its service, particularly in staff training and dining experiences. Some families have expressed dissatisfaction with staff attitudes and responsiveness, as well as concerns about meal quality and delivery.
Summary
The WaterLeaf at Land Park provides a family-oriented assisted living environment with a focus on resident comfort. While many appreciate the clean facilities and engaging activities, there are notable concerns regarding staff interactions and dining services. Families considering this facility should weigh both the positive aspects and areas for improvement based on recent experiences.
