Overview
InnovAge California PACE – Sacramento, located in Sacramento, California, provides seniors with the opportunity to age in their own homes with dignity through the Program of All-inclusive Care for the Elderly (PACE). This program aims to enhance the independence and quality of life for older adults by offering a range of healthcare and social services tailored to individual needs. InnovAge operates multiple PACE centers across California, including this location, which opened in July 2020.
Services & Support
InnovAge offers a variety of services designed to support seniors in maintaining their health and independence. These include primary care, physical therapy, social worker support, and adult day care services. The Sacramento PACE center features a primary care clinic, a dental suite, and spaces for medical care, rehabilitation, and social activities. Transportation services are also available to assist participants in accessing their appointments and engaging in community activities.
Care Approach & Staff
The care approach at InnovAge involves a personalized plan developed by a team of medical experts for each participant. This ensures that the evolving medical and social needs of seniors are regularly addressed. While many reviews highlight the dedication of certain staff members, including social workers and physical therapists, there are mixed feelings regarding communication and responsiveness from some team members.
Dining & Activities
The dining experience at InnovAge has received varied feedback. Some participants have expressed dissatisfaction with the cafeteria food, noting issues such as artificial ingredients. However, the center offers a range of activities that encourage socialization and engagement among participants, which many find beneficial.
What Families Say
Feedback from families and participants reflects a mix of experiences. While some appreciate the caring nature of specific staff members and the support received, others have raised concerns regarding communication and the pace of service delivery. Instances of delayed responses to calls and a lack of timely updates have been noted, leading to frustration among some families.
Room for Improvement
Several reviews indicate that communication could be improved, particularly regarding response times to calls and inquiries. Additionally, there are concerns about the quality of food and the overall pace of service, suggesting that enhancements in these areas could lead to a better experience for participants and their families.
Summary
InnovAge California PACE – Sacramento is committed to providing comprehensive care for seniors, allowing them to remain in their homes while receiving necessary support. Although there are commendable aspects of the program, including dedicated staff and a range of services, feedback indicates that improvements in communication and service delivery could enhance the overall experience for participants and their families.
