Overview
Sutter Care at Home – Roseville (Hospice), located in Roseville, California, offers personalized hospice care in the comfort of your home. The service focuses on providing compassionate support to individuals and their families during challenging times.
Services & Support
Sutter Care at Home provides a range of hospice services, including home health care and social worker support. Families have noted the team’s ability to arrange necessary equipment and medications, which helps alleviate some of the burdens during a difficult period. The hospice team is available 24/7 for urgent needs, ensuring families can reach out for assistance whenever necessary.
Care Approach & Staff
The staff at Sutter Care at Home has received mixed feedback. Many families have praised the compassion and professionalism of the nursing team and home health workers, highlighting their skills and caring approach. However, some reviews indicate that not all staff members met expectations, with specific concerns about the responsiveness and empathy of certain nurses. The social workers and aides, on the other hand, are often described as supportive and attentive, providing valuable assistance and comfort.
Who They Serve
Sutter Care at Home primarily serves individuals in need of hospice care, including those at the end stages of life. Families have shared experiences of their loved ones receiving care, with many expressing gratitude for the support provided during such a challenging time.
Room for Improvement
While many families have had positive experiences, some reviews indicate areas for improvement, particularly regarding communication and staff responsiveness. Instances of unprofessional behavior from certain staff members have been noted, suggesting a need for enhanced training in empathy and customer service for all team members.
Summary
Sutter Care at Home – Roseville provides essential hospice services aimed at delivering personalized care in a home setting. While the team is often commended for their compassion and professionalism, there are also concerns regarding the consistency of care provided by some staff members. Families looking for hospice support may find valuable assistance here, but experiences can vary.
