Overview
Riverbank Post-Acute, located in Riverbank, California, is a 99-bed Medicare and Medi-Cal certified skilled nursing facility. As part of the American Specialty Management group, it aims to provide rehabilitative care and support for individuals recovering from illnesses or injuries. The facility emphasizes a return to independence for its residents through specialized care.
Services & Support
Riverbank Post-Acute offers a range of services designed to assist patients in their recovery journey. These include skilled nursing care, physical therapy, social services, and discharge planning. The facility is committed to helping residents achieve their highest functional potential through tailored care plans and dedicated support from a professional team.
Care Approach & Staff
The staff at Riverbank Post-Acute includes nurses, physical therapists, and certified nursing assistants who are noted for their compassion and attentiveness. While many reviews highlight the dedication of the nursing and therapy teams, there are also concerns regarding the responsiveness and overall management of care in certain situations. The facility has undergone significant improvements and renovations, aiming to enhance the quality of care and the living environment for residents.
Living Options & Amenities
The facility features newly renovated rooms equipped with medical beds and wireless internet access. However, some reviews mention cleanliness issues and unpleasant odors within the facility, indicating that while there have been improvements, there are still areas that require attention. The availability of indoor and outdoor visiting areas is appreciated, allowing families to connect with their loved ones in a comfortable setting.
What Families Say
Feedback from families is mixed. Several express satisfaction with the quality of care provided by the physical therapy team and the nursing staff, noting their kindness and helpfulness. Conversely, some families report distressing experiences, citing issues related to cleanliness, staff responsiveness, and overall patient care. This dichotomy suggests that while there are positive experiences at Riverbank Post-Acute, significant concerns remain that families should consider.
Room for Improvement
Several reviews highlight the need for improvements in cleanliness and staff communication. Issues such as unpleasant odors, inadequate room conditions, and delays in care have been noted, suggesting that the facility must continue to address these challenges to enhance the overall resident experience.
Summary
Riverbank Post-Acute is a skilled nursing facility that strives to provide quality rehabilitative care in Riverbank, California. While many families appreciate the compassionate care from the staff, there are notable concerns regarding cleanliness and the responsiveness of the team. As the facility continues to improve, families are encouraged to visit and assess whether it meets their loved ones’ needs.