Overview
Home Helpers Home Care, located in Redding, California, has been providing home care services for over 19 years. This agency offers a range of non-medical services designed to assist individuals in their homes, ensuring they receive the support they need. With a staff of over 50 licensed caregivers, Home Helpers is dedicated to delivering compassionate care tailored to each client’s unique requirements.
Services & Support
Home Helpers provides a variety of services including light housekeeping, meal preparation, transportation, medication reminders, bathing, and personal care. Their caregivers are also trained to assist clients with dementia and other specific needs. They offer flexible care options ranging from 2 hours to 24 hours a day, ensuring that families can find the right level of support for their loved ones.
Care Approach & Staff
The staff at Home Helpers is noted for their professionalism and compassion. Families have expressed gratitude for the caregivers’ attentiveness and the peace of mind they provide. While many reviews highlight the exceptional care delivered by the staff, there are some concerns regarding the level of training provided to all caregivers, with some families feeling that additional training would benefit the team.
Who They Serve
Home Helpers primarily serves elderly clients, including those with specific needs such as dementia and Parkinson’s disease. The agency strives to create a supportive and responsive environment for both clients and their families, adapting care plans to meet evolving needs.
What Families Say
Reviews reflect a mix of experiences with Home Helpers. Many families praise the agency for its compassionate and attentive caregivers, highlighting the positive impact on their loved ones’ quality of life. Clients have reported feeling reassured knowing their family members are in capable hands. However, there are some comments indicating a desire for improved training among certain caregivers, suggesting a need for ongoing development in this area.
Room for Improvement
While many families have had positive experiences, a few reviews indicate that the level of training among caregivers may vary. Some families expressed concerns that certain caregivers appeared less confident in their roles, which could benefit from additional training and support.
Summary
Home Helpers Home Care in Redding, California, offers a compassionate approach to in-home care with a variety of services tailored to meet individual needs. The agency is well-regarded for its dedicated staff and flexible care options, although there are some areas for improvement regarding caregiver training. Overall, many families recommend Home Helpers for their reliable support and commitment to quality care.
