Overview
Mercy Home Health and Hospice, located in Rancho Cordova, California, provides compassionate and high-quality home care services to homebound patients. They specialize in hospice and home health care, ensuring that patients receive the support they need during challenging times.
Services & Support
Mercy Home Health and Hospice offers a range of services, including nursing care, physical therapy, occupational therapy, speech therapy, social work, and home health aide services. Families have reported that the organization is responsive and efficient, with equipment being delivered promptly when needed. The staff is dedicated to ensuring patients are comfortable and well-cared for.
Care Approach & Staff
The team at Mercy Home Health and Hospice is described as caring and dedicated professionals. Families have expressed confidence in the quality of care provided, noting that the staff goes out of their way to address needs and concerns. This commitment to patient comfort and satisfaction is a key aspect of their service approach.
Who They Serve
Mercy Home Health and Hospice serves homebound patients, particularly those requiring hospice care and support for terminal illnesses. Their services are tailored to meet the unique needs of each patient, ensuring they receive appropriate and compassionate care.
Insurance & Billing
Families are encouraged to contact Mercy Home Health and Hospice directly to inquire about insurance acceptance. This proactive approach can help ensure that families understand their coverage options and any potential costs associated with the services provided.
What Families Say
Reviews from families indicate a high level of satisfaction with the services provided by Mercy Home Health and Hospice. Many have highlighted the timely responses to questions and requests, as well as the overall quality of care their loved ones received. The organization is frequently recommended for its compassionate approach.
Room for Improvement
While many families have had positive experiences, some noted that clarity regarding insurance and billing could be improved. Ensuring that families fully understand their options may enhance the overall experience.
Summary
Mercy Home Health and Hospice stands out for its compassionate care and dedication to patient comfort. With a comprehensive range of services and a responsive team, they are well-equipped to support homebound patients and their families during difficult times.
