Overview
Poway Healthcare Center, located in Poway, California, provides skilled nursing and rehabilitation services in a warm, home-like setting. The facility emphasizes a collaborative approach to care, creating personalized care plans that involve residents and their families. With a focus on both short-term rehabilitation and long-term care, Poway Healthcare Center aims to support residents’ recovery journeys through comprehensive services.
Services & Support
The center offers a range of services, including physical, occupational, and speech therapy tailored to individual needs. Residents benefit from 24/7 personalized healthcare services and everyday living support. The facility is also equipped with spacious rooms and various amenities designed to create a comfortable environment.
Care Approach & Staff
The staff at Poway Healthcare Center has received mixed feedback from families. While many reviews highlight the kindness and professionalism of certain caregivers, there are notable concerns regarding the overall attentiveness of the nursing staff. Some family members have reported issues with basic needs not being met and a lack of responsiveness from the nursing team. However, specific team members have been praised for their exceptional care, particularly in rehabilitation and therapy departments.
Who They Serve
Poway Healthcare Center serves individuals requiring skilled nursing care, rehabilitation after surgery or illness, and those in need of long-term support. The facility accommodates residents with various medical needs, including those recovering from strokes or surgeries.
Living Options & Amenities
The facility is described as clean and well-maintained, with a focus on providing a welcoming atmosphere. Residents can expect a range of activities and amenities aimed at enhancing their quality of life.
Dining & Activities
Feedback regarding dining options has been mixed. While some residents and families appreciate the cleanliness and environment, others have expressed dissatisfaction with the quality of food provided. The facility aims to offer activities that promote engagement and well-being, although experiences may vary.
What Families Say
Families have shared a range of experiences at Poway Healthcare Center. Many commend the caring and attentive nature of certain staff members, particularly in therapy and nursing roles. However, there are significant concerns regarding the responsiveness of the nursing staff and the overall treatment of residents. Some families have reported distressing incidents that raise questions about the level of care provided.
Room for Improvement
There are recurring themes in reviews indicating a need for improvement in the responsiveness of nursing staff and the management of basic care needs. Families have expressed concern over instances where residents’ requests for assistance were not adequately addressed, highlighting the importance of consistent and compassionate care.
Summary
Poway Healthcare Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many staff members are praised for their dedication and care, there are significant concerns regarding the overall attentiveness of nursing staff and the fulfillment of residents’ basic needs. Families considering this facility may want to weigh these factors carefully while seeking the best possible care for their loved ones.