Overview
Faith & Hope Hospice and Palliative Care, located in Pasadena, California, is dedicated to providing compassionate hospice and palliative care services. Accredited by The Joint Commission, this organization is a member of the National Hospice and Palliative Care Organization and offers home-based services tailored to the unique needs of each patient. Their commitment to quality care aims to enhance the quality of life for both patients and their families during challenging times.
Services & Support
Faith & Hope Hospice provides a range of services including skilled nursing care, social worker support, and assistance for families navigating the complexities of end-of-life care. The organization emphasizes a patient-centered approach, focusing on maintaining dignity and comfort. Many families have expressed gratitude for the support and compassion shown by the staff, describing them as a true blessing during difficult periods.
Care Approach & Staff
The care team at Faith & Hope Hospice is noted for their professionalism and dedication. Families have praised the nurses for their attentiveness and ability to provide emotional support, ensuring that both patients and their loved ones feel heard and cared for. However, some reviews have highlighted concerns regarding communication issues and staff interactions, suggesting that experiences may vary.
Who They Serve
Faith & Hope Hospice serves individuals facing terminal illnesses, providing care wherever the patient resides, including private homes, skilled nursing facilities, and assisted living communities. Their focus on diversity and inclusivity ensures that all patients receive respectful and culturally competent care.
Levels of Care
The hospice care provided by Faith & Hope is designed for individuals with a prognosis of six months or less. Their approach tailors care to meet the specific needs of each patient, addressing physical, emotional, and spiritual aspects of care.
What Families Say
Many families have shared positive experiences with Faith & Hope Hospice, often expressing deep appreciation for the compassionate care their loved ones received. Reviews highlight the staff’s commitment to dignity and support, with several families noting how the team helped them navigate the emotional challenges of end-of-life care. However, some reviews also reflect frustrations with communication and issues related to medication management, indicating areas for potential improvement.
Room for Improvement
While many families have praised the compassionate care provided by Faith & Hope Hospice, there are recurring mentions of communication challenges and staff interactions that could be improved. Some families reported delays in medication delivery and a lack of responsiveness at times, which added stress during an already difficult period.
Summary
Faith & Hope Hospice and Palliative Care offers a vital service to families in Pasadena, California, providing compassionate and customized end-of-life care. With a dedicated team focused on enhancing the quality of life for patients and their families, they strive to deliver comfort and support during challenging times. While many families express gratitude for the care received, addressing communication and responsiveness could enhance the overall experience for future clients.
