Overview
Forest Hill Post Acute, located in Pacific Grove, California, is a boutique skilled nursing facility that provides compassionate and innovative care. With a focus on enhancing the quality of life for its residents, the facility offers a combination of short-term rehabilitation and long-term skilled care in a comfortable environment. The facility features 26 beds, including 16 private rooms, and is Medicare-certified.
Services & Support
Forest Hill Post Acute provides a range of services designed to meet the needs of its residents. These include skilled nursing, rehabilitation, and post-acute care, particularly for those who are medically fragile and require extra attention. The facility boasts a high staff-to-resident ratio, which allows for more personalized and attentive care.
Care Approach & Staff
The care approach at Forest Hill Post Acute emphasizes individualized therapy and 24-hour skilled nursing support. Staff members, including registered nurses and certified nursing assistants (CNAs), are noted for their attentiveness and compassion. Reviewers have highlighted the professionalism and kindness of the staff, particularly in how they engage with residents during therapy sessions and daily care routines.
Who They Serve
Forest Hill Post Acute serves individuals in need of skilled nursing and rehabilitation services. This includes residents recovering from acute illnesses or medical procedures, as well as those requiring long-term care. The facility is designed to cater to the needs of both short-term and long-term residents.
Levels of Care
The facility offers skilled nursing care and rehabilitation services, including physical, occupational, and speech therapy. These services are tailored to meet the unique needs of each resident, aiming for optimal recovery and independence.
Room for Improvement
While many reviews praise the caring nature of the staff and the quality of care, there are concerns regarding management and communication within the facility. Some reviewers have reported issues related to staff training, care coordination, and management responsiveness. These themes suggest that there may be areas for improvement in operational aspects.
Summary
In summary, Forest Hill Post Acute in Pacific Grove, California, provides a supportive environment for individuals needing skilled nursing and rehabilitation services. With a dedicated staff and a focus on individualized care, the facility aims to enhance the recovery experience for its residents. However, potential families should consider the mixed feedback regarding management and operational efficiency when evaluating their options.