Overview
Lake Merritt Healthcare Center, located in Oakland, California, is a skilled nursing facility that offers long-term care services. The center is situated right off MacArthur Boulevard, providing accessibility for families and visitors.
Services & Support
The facility provides skilled nursing services, which are essential for residents who require ongoing medical care and assistance with daily activities. However, feedback from families indicates that while some staff members are attentive and responsive to call lights, there have been significant concerns regarding the overall organization and management of care.
Care Approach & Staff
Reviews suggest that the care staff is generally good at providing assistance, but there are notable issues with the administrative side of operations. Some families have reported disorganization among the management, which has led to inadequate care for residents, such as failure to provide necessary bathing and attention to safety.
Who They Serve
Lake Merritt Healthcare Center primarily serves individuals who require skilled nursing care. This includes residents who may have chronic health issues or those recovering from medical procedures.
Room for Improvement
Several reviews highlight areas needing improvement, particularly regarding patient safety and administrative responsiveness. Instances of residents experiencing falls and a lack of resolution to safety concerns have raised alarms among families. Additionally, there have been troubling reports of residents wandering outside the facility without proper supervision, which indicates potential lapses in safety protocols.
Summary
Lake Merritt Healthcare Center offers skilled nursing services in a convenient location in Oakland, California. While there are positive remarks about the care staff’s responsiveness, significant concerns regarding management, safety, and overall organization have been raised by families. Prospective residents and their families may want to carefully consider these factors when evaluating care options.
