Overview
Excell Health Care Center, located in Oakland, California, is a skilled nursing facility dedicated to providing compassionate care 24 hours a day. The center offers a range of rehabilitation services designed to help residents regain their independence and transition back to their homes. With a focus on both clinical and social needs, Excell Health Care Center aims to create a secure and supportive environment for its residents.
Services & Support
The facility provides skilled nursing care and rehabilitation services tailored to individual needs. A dedicated team of professionals collaborates with residents and their families to develop optimal treatment plans. Social services are also available to assist patients and their families with care planning and discharge processes. The center emphasizes uplifting social programs and activities to enhance the well-being of its residents.
Care Approach & Staff
Excell Health Care Center is noted for its friendly and attentive staff who are committed to providing high-quality care. Reviewers frequently mention the staff’s helpfulness and the positive interactions they have with residents. The facility is recognized for its cleanliness, creating a comfortable and safe atmosphere for those residing there. The team, including nurses and nursing assistants, is described as professional and responsive to the needs of patients.
Living Options & Amenities
The center features wide, airy hallways, large rooms, and multiple open-air patios filled with plants, which contribute to a pleasant living environment. Residents have access to well-maintained medical equipment and clean, inviting dining areas. The facility also offers various in-house activities, including live music and bingo, promoting social engagement among residents.
Dining & Activities
Dining at Excell Health Care Center is overseen by a nutritionist who ensures that meals are healthy and nutritious. While some residents have varying opinions about the food, many find it enjoyable. The center emphasizes the importance of social activities and encourages family participation in events designed to enhance the residents’ quality of life.
What Families Say
Families express high satisfaction with the care their loved ones receive at Excell Health Care Center. Reviews highlight the facility’s cleanliness, the quality of care provided by the staff, and the overall positive atmosphere. While there are some concerns about the billing department’s responsiveness, the majority of feedback reflects a strong appreciation for the attentive and compassionate care experienced by residents.
Room for Improvement
Some families have reported challenges with the billing department, noting issues with communication and responsiveness. While the care provided is generally praised, addressing these administrative concerns could enhance the overall experience for families navigating the billing process.
Summary
Overall, Excell Health Care Center is regarded as a clean and safe environment with a dedicated staff that prioritizes the well-being of its residents. The facility offers a comprehensive range of services, including skilled nursing and rehabilitation, within a supportive community. Families appreciate the attentive care and the various activities available, making Excell a commendable choice for skilled nursing care in Oakland, California.
