Overview
Crossroads| Home Health & Hospice, located in Oakland, California, is dedicated to providing exceptional healthcare at home. Since its establishment in 1997, the agency has focused on delivering personalized care, whether for patients recovering from an illness or those seeking hospice support. Crossroads emphasizes the importance of teamwork and connection, ensuring that every patient receives the attention they deserve.
Services & Support
Crossroads offers a range of services including home health care, hospice care, physical therapy, and occupational therapy. The organization aims to assist patients in achieving independence and confidence as they transition from hospitals or skilled nursing facilities back to their homes. Their approach includes coordinating care for patients with chronic or life-limiting illnesses, ensuring a seamless transition to hospice care when necessary.
Care Approach & Staff
The team at Crossroads is frequently described as caring, attentive, and knowledgeable. Families have noted the staff’s ability to recognize and address specific needs, which contributes to positive recovery experiences. Physical therapists and nurses are often commended for their supportive nature and for tailoring care plans to the individual capabilities of each patient. This personalized approach helps patients feel safe and empowered during their recovery processes.
Who They Serve
Crossroads serves a diverse clientele, including individuals recovering from surgery or illness, as well as those in need of hospice care. The agency is committed to meeting the unique needs of each patient, ensuring that they receive the highest quality of care in the comfort of their own homes.
What Families Say
Families have expressed high satisfaction with the care provided by Crossroads. Many reviews highlight the exceptional support from the staff, including nurses and therapists, who are described as attentive and compassionate. Specific mentions of the staff’s ability to advocate for patients and make necessary adjustments to care plans have resonated with families, contributing to their overall positive experiences.
Room for Improvement
While many families have praised the care they received, some reviews suggest that there may be occasional concerns regarding the consistency of service. Ensuring that all team members are aligned in their approach to care could further enhance the patient experience.
Summary
Crossroads| Home Health & Hospice in Oakland, California, offers a comprehensive range of home health and hospice services, supported by a dedicated team of professionals. With a strong emphasis on personalized care and patient advocacy, Crossroads has built a reputation for high-quality service. Families appreciate the attentive and compassionate nature of the staff, which plays a crucial role in the recovery and comfort of their loved ones.
