Overview
Arcadia Home Care & Staffing, located in Oakland, California, provides a range of home care services, including personal care and assisted living at-home services, as well as medical staffing. With over 40 years of experience in the industry, Arcadia is part of the Addus family of companies, known for delivering high-quality, cost-effective care that enables individuals to remain in their homes.
Services & Support
Arcadia Home Care offers various services tailored to meet the needs of clients, focusing on personal care and assisted living. They also provide medical staffing solutions, ensuring that clients receive comprehensive care in the comfort of their homes.
Care Approach & Staff
The staff at Arcadia Home Care is frequently described as compassionate, attentive, and well-informed. Caregivers strive to form meaningful connections with clients, providing not only physical support but also companionship, which many clients find rewarding. Leadership at Arcadia, particularly from the East Bay Branch Manager, is noted for being supportive and encouraging, fostering a positive work environment for employees. This supportive atmosphere contributes to high levels of employee satisfaction and effective client care.
Who They Serve
Arcadia Home Care serves a diverse range of clients, primarily focusing on individuals who require assistance with daily living activities and companionship. The agency emphasizes the importance of personalized care, ensuring that each client’s unique needs are met.
What Families Say
Feedback from families highlights the quality of care provided by Arcadia Home Care. Many families express satisfaction with the caregivers, noting their kindness and professionalism. However, some reviews indicate concerns about caregiver reliability, with instances of caregivers calling out or not meeting client expectations. Overall, the agency receives praise for its supportive staff and leadership, contributing to a positive care experience for many clients.
Room for Improvement
While many families appreciate the service quality, there are concerns regarding caregiver reliability, with some reports of caregivers not fulfilling their responsibilities. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Arcadia Home Care & Staffing in Oakland, California, is dedicated to providing quality home care services with a focus on compassion and support. The agency’s experienced staff and strong leadership contribute to a positive environment for both clients and caregivers. While there are areas for improvement regarding caregiver reliability, many families express overall satisfaction with the care received.
