Overview
Windsor Gardens Convalescent Center of San Diego, located in National City, California, is a skilled nursing facility that aims to provide compassionate and comprehensive care to its residents. The center emphasizes a personalized approach to recovery, blending medical technology with individualized care plans.
Services & Support
The facility offers a range of services, including skilled nursing, rehabilitation, and physical therapy. The rehabilitation team focuses on helping residents regain strength and mobility following illness or surgery. Additionally, social worker support is available to assist with various needs and ensure residents receive the necessary care.
Care Approach & Staff
Windsor Gardens is staffed by a dedicated team of healthcare professionals who are committed to providing quality care. While some residents have praised the enthusiasm and kindness of certain staff members, others have raised concerns about the overall management and responsiveness of the team. The facility’s administrator has received mixed reviews, with some families expressing dissatisfaction regarding management practices and patient care.
Living Options & Amenities
The facility is described as functional but in need of updates. Some reviews mention cleanliness and maintenance issues, including unpleasant odors and outdated facilities. However, the center strives to create a welcoming environment, and many residents appreciate the friendly reception staff and the efforts made by caregivers to meet their needs.
What Families Say
Feedback from families is varied. Some express gratitude for the care their loved ones received, highlighting the dedication of specific staff members. Others, however, report significant concerns regarding patient neglect and inadequate medical attention. Reviews indicate that while some residents feel safe and well cared for, others have had troubling experiences that raise questions about the facility’s standards.
Room for Improvement
Concerns have been raised about management practices, responsiveness to patient needs, and overall facility maintenance. Some families have noted delays in response times to call buttons and issues with cleanliness. These factors suggest that there is room for improvement in ensuring a consistently safe and comfortable environment for all residents.
Summary
Windsor Gardens Convalescent Center of San Diego offers a range of skilled nursing and rehabilitation services in National City, California. While the facility has received positive feedback for its caring staff and supportive environment, there are notable concerns regarding management and patient care that families should consider when evaluating this facility for their loved ones.
