Overview
Mountain View Healthcare Center, located in Mountain View, California, is a 131-bed skilled nursing rehabilitation facility dedicated to providing a calm and supportive environment for recovery. The center emphasizes high standards of care, ensuring that each patient feels encouraged and restored during their stay. With a focus on compassion, professionalism, and excellence, Mountain View Healthcare Center aims to create a comfortable and enjoyable experience for its residents.
Services & Support
The facility offers a range of services including skilled nursing, rehabilitation, hospice care, assisted living, and memory care. Tailored care plans and therapy services are designed to meet the individual needs of residents, promoting their health through recreation and social activities. The staff is committed to providing one-on-one attention to ensure that each patient receives the care they need.
Care Approach & Staff
Mountain View Healthcare Center is known for its attentive and compassionate staff. Many reviews highlight the teamwork among the staff, who work collaboratively to provide high-quality care. The nursing and rehabilitation teams are described as proactive and responsive, often going the extra mile to meet the needs of residents. However, there have been concerns regarding staff behavior and communication in some instances, which can impact the overall experience.
Living Options & Amenities
The facility features a clean and welcoming environment, with a beautiful courtyard that offers a serene space for residents to enjoy. Residents have access to a variety of amenities designed to enhance their stay, including an in-house rehabilitation gym that provides physical, occupational, and speech therapies. The facility’s commitment to cleanliness and organization is frequently noted in reviews, contributing to a positive atmosphere for recovery.
Dining & Activities
While some reviews mention that the food quality could be improved, it is generally considered healthy enough for residents. The activities team organizes various social events to engage residents and encourage interaction, which is essential for their well-being. Families have appreciated the effort made to accommodate residents’ preferences, such as bringing meals to outdoor spaces.
What Families Say
Feedback from families is mixed, with many expressing gratitude for the care provided to their loved ones. Positive experiences often highlight the cleanliness of the facility, the dedication of the staff, and the overall supportive environment. However, some families have raised concerns about response times to call lights and certain staff interactions, indicating that there is room for improvement in these areas.
Summary
Mountain View Healthcare Center offers a supportive and clean environment for skilled nursing and rehabilitation. With a focus on compassionate care and teamwork, the facility strives to meet the diverse needs of its residents. While there are areas that require attention, many families appreciate the dedication of the staff and the positive changes observed in their loved ones during their stay.