Overview
Choice Home Health, located in Monterey, California, offers a comprehensive, patient-centered post-acute care program designed to support patients transitioning from hospital stays to home. Established in 1990, the agency focuses on providing personalized in-home healthcare, including skilled nursing and therapy services.
Services & Support
Choice Home Health provides a variety of services aimed at assisting patients in their recovery. These services include skilled nursing, physical therapy, occupational therapy, and speech therapy. The agency emphasizes patient education, care coordination with physicians, and support for equipment and home modifications. Their goal is to help patients regain independence and manage their health effectively at home.
Care Approach & Staff
The staff at Choice Home Health is described as knowledgeable and professional, with a strong emphasis on patient care. Families have noted the positive impact of the therapists, particularly in physical and occupational therapy, where they reported valuable exercises and training that helped improve mobility and independence. However, some families have expressed concerns regarding the reliability of caregivers, citing instances of missed appointments and inadequate preparation for care tasks.
Who They Serve
Choice Home Health serves a diverse clientele, including seniors recovering from surgeries or health issues, as well as individuals with chronic conditions requiring ongoing care. The agency tailors its services to meet the specific needs of each patient, ensuring a personalized approach to home healthcare.
What Families Say
Reviews from families highlight a mix of experiences with Choice Home Health. Many appreciate the professionalism and support provided by therapists, noting the compassionate care their loved ones received. However, there are also reports of caregiver reliability issues, including missed appointments and communication failures regarding medication management. Overall, families recognize the agency’s commitment to care, though some suggest there is room for improvement in caregiver consistency.
Room for Improvement
While many families have had positive experiences with the therapists and management at Choice Home Health, concerns have been raised about the reliability of caregivers. Instances of missed appointments and inadequate communication regarding care tasks have been noted, indicating a need for improved caregiver training and oversight.
Summary
Choice Home Health in Monterey, California, provides a range of in-home healthcare services focused on patient-centered care. With a dedicated team of therapists and skilled nursing staff, families have reported positive outcomes in rehabilitation and support. However, attention to caregiver reliability and communication is needed to enhance the overall experience for patients and their families.
