Overview
Right at Home, located in Modesto, California, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones maintain independence at home through companionship, hygiene support, respite care, and physical assistance. Right at Home emphasizes creating custom care plans tailored to individual needs, ensuring quality care for each client.
Services & Support
The services offered by Right at Home include 24/7 in-home care, which is available during holidays, weekends, evenings, and overnight. Their highly trained caregivers focus on providing personal care and companionship, which many families have found beneficial. Families have noted that caregivers are attentive and dedicated, often going above and beyond in their duties to ensure comfort and support for clients.
Care Approach & Staff
Caregivers at Right at Home are frequently described as compassionate and patient. Families have expressed gratitude for the quality of care provided, highlighting that caregivers not only assist with daily needs but also encourage clients to participate in their own care routines, such as exercises recommended by therapists. However, some reviews indicate concerns about the office staff’s communication and professionalism, suggesting a need for improvement in this area.
Who They Serve
Right at Home serves seniors and adults with disabilities who require assistance to live independently. They cater to a range of needs, from companionship to more specialized personal care, ensuring that each client’s unique situation is addressed through tailored care plans.
What Families Say
Many families have shared positive experiences with Right at Home, praising the caregivers for their kindness and dedication. One family expressed deep gratitude for the care provided to their mother at the end of her life, noting that the caregivers treated her with love and respect. In contrast, a few reviews highlighted issues with office staff, describing experiences of rudeness and unprofessional behavior, which detracted from the overall experience.
Room for Improvement
While many families appreciate the care provided by the caregivers, there are notable concerns regarding the communication and professionalism of the office staff. Some families have reported negative interactions, suggesting that improvements in staff training and customer service could enhance the overall experience for clients and their families.
Summary
Right at Home in Modesto, California, offers a range of in-home care services tailored to seniors and adults with disabilities. Their dedicated caregivers are often praised for their compassionate care and support. However, feedback indicates that the office staff’s communication and professionalism may need attention. Families seeking in-home care may find valuable support through Right at Home, but should be aware of potential challenges in administrative interactions.
