Overview
MOUNTAINVIEW PLEASANT LIVING INC, located in Mentone, California, is a newly remodeled assisted living facility nestled at the foothills of the San Gorgonio mountains. The facility offers a beautiful view of Big Bear and is designed to provide personalized care for its residents. With a capacity for 20 beds, both shared and private rooms are available, promoting a more intimate and caring environment for seniors.
Services & Support
Mountainview Pleasant Living provides a range of services tailored to meet the needs of its residents. The facility offers home-cooked meals that can be customized to accommodate special dietary requirements. Additionally, staff members are available around the clock to assist residents with daily activities, medication management, and personal care, ensuring a supportive and nurturing atmosphere.
Care Approach & Staff
The care approach at Mountainview Pleasant Living emphasizes compassion and individualized attention. Staff members are described as kind, courteous, and attentive, contributing to a welcoming environment. Reviews highlight the dedication of the team in providing quality care and fostering meaningful interactions with residents. However, there have been concerns regarding management responsiveness, with some families expressing dissatisfaction with communication during critical moments.
Living Options & Amenities
The facility features both shared and private rooms, promoting a home-like atmosphere. The recently remodeled space is noted for its cleanliness and modern furnishings. Residents can enjoy beautiful outdoor areas, allowing them to connect with nature while spending time with family and friends. The facility also hosts a variety of activities designed to engage residents and promote physical activity.
What Families Say
Families have expressed gratitude for the care provided at Mountainview Pleasant Living, noting that staff members are communicative and attentive to resident needs. Many reviews commend the facility’s cleanliness and the pleasant demeanor of the staff. However, some families have reported challenges with management communication, particularly in urgent situations, which has led to mixed feelings about the overall experience.
Room for Improvement
While many families appreciate the care and environment at Mountainview Pleasant Living, there are noted concerns regarding management’s responsiveness to family inquiries and requests. Instances of perceived rudeness and lack of support during critical moments have been highlighted, suggesting an area for improvement in communication and customer service.
Summary
Mountainview Pleasant Living Inc in Mentone, California, offers a nurturing environment for seniors with a focus on personalized care and quality service. The facility’s dedicated staff and engaging activities contribute to a positive living experience, although attention to management communication may enhance family satisfaction. Overall, it is regarded as a beautiful and well-kept assisted living option.